Associate Director for Campus Visits and Events

Position Specific Responsibilities/Accountabilities

• Design and implement a comprehensive campus visit program that includes daily tours, group visits, and signature recruitment events (e.g., Admitted Lion Day).

• Supervise, train, and mentor a team of up to 100 student ambassadors, including tour guides and event staff.

• Oversee the scheduling, staffing, and logistics of all campus visits, ensuring a seamless and personalized experience for prospective students and families.

• Collaborate with academic departments, student services, athletics, and other campus partners to coordinate visit components such as faculty engagement and facility tours.

• Manage the campus visit module within the CRM (Slate), including registration, communication workflows, and post-visit follow-up.

• Develop and execute communication strategies for visit promotion and visitor engagement.

• Collect and analyze visitor feedback and event data to assess effectiveness and recommend improvements.

• Serve as a key member of the Undergraduate Admission leadership team, contributing to strategic planning and recruitment initiatives.

• Represent LMU at professional conferences and events as needed.

• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

Requisite Qualifications    

• Typically a Bachelor’s degree is required, A Master’s degree in higher education, marketing, or related field is preferred. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

• Minimum 5 years of experience in undergraduate admission, student affairs, or related field, with demonstrated leadership in managing programs or student staff. Event planning experience is desirable.

• Experience supervising and mentoring student employees or volunteers.

• Strong organizational and project management skills with the ability to manage multiple priorities.

• Excellent written and verbal communication skills; public speaking experience preferred.

• Proficiency with CRM systems (Slate preferred), Microsoft Office Suite, and event management tools.

• Commitment to creating equitable and accessible experiences for all prospective students.

• Availability to work evenings and weekends as needed for events.

• Valid driver's license and willingness to drive to off campus commitments

• Ability to lift up to 25 lbs and move event materials across campus.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.