Health Unit Coordinator (HUC), Emergency Department, Part Time, Nights

UC Health is hiring a Part-Time Health Unit Coordinator (HUC) for the Emergency Department (ED) for Night Shift at West Chester Hospital.

The Health Unit Coordinator (HUC) provides clerical support to the clinical team in carrying out the daily functions of patient care. The HUC is responsible for transcription of physician's orders, maintaining the patient's medical record, related forms and documents from admission to discharge. Provides the communication link for processing information/requests to and from patients, staff, visitors, physicians, and other departments or agencies.

About West Chester Hospital  

West Chester Hospital provides its patients with access to the region’s largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.  

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati. 

Unit Details:

• West Chester Hospital is a certified Level III trauma center which shares providers with our Level I trauma center, UC Medical Center, in downtown Cincinnati.  

• Our leadership team is committed to creating a supportive environment where all employees have a work-life balance.  

• All staff have open lines of communication with leadership.  

• Our Emergency Department team strives to create a supportive, team-oriented environment.  

Benefits Details:

• Medical, Dental, and Vision Insurance

• Employee Paid Short- and Long-Term Disability

• 401K

• Tuition Reimbursement Opportunities

• Community Discounts

Responsibilities

Accurate Transcription of Physician's Orders:

• Reviewing orders as written, notifying the nurse of any STAT orders 

• Completing the necessary computer order entry and/or requisitions on a timely basis and forwarding to the appropriate department 

• Scheduling diagnostic tests with the appropriate department 

• Document completion of orders transcribed Completing all clerical activities related to admission, transfer or discharge of patient.

Communication/Clerical:

• Able to multitask during periods of high-activity or high-stress 

• Communicates effectively with healthcare providers 

• Utilizes proper phone etiquette. Assists with answering phones. 

• Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments 

• Entering appropriate information in electronic communication system 

• Answering patient call lights promptly

• Paging/calling the appropriate personnel as needed 

• Notifies appropriate healthcare provider of critical test results 

• Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments 

• Serving as a resource for unit as needed 

• Ensures patient information is handled according to HIPAA.

Chart Responsibilities:

• Assembling the charts on all new admissions 

• Perform chart maintenance throughout shift 

• Promptly adding reports to the chart as needed 

• Facilitates charts to medical records 

• Copying charts as needed Breaking down charts of discharged patients and placing in designated spot for 

• Medical Record pick up.

Unit Environment and Unit Accountability:

• Performing courier duties as directed by the RN. 

• Completing the admission, transfer, discharge log board, and statistical logbooks. 

• Assists with ordering and stocking supplies/equipment/forms 

• Assisting with placing patient charges

• Facilitates the maintenance of a clean, safe and organized environment. 

• Performs the duties of a patient sitter as needed 

• Notifying the nurse immediately if equipment is not available. 

• Assists with unit's statistics and Quality Improvement Data 

• Demonstrates the knowledge and willingness to work in multiple areas 

• Assists in orienting and mentoring new personnel/volunteers.

Qualifications

Education and Experience Requirements:  

• High school diploma or equivalent required. HUC education from college or vocational school preferred. 

• 1-2  years equivalent customer service experience.

REQUIRED SKILLS AND KNOWLEDGE:

• Takes initiative on tasks with minimal supervision; self-starter.

• Demonstrated excellent interpersonal communications skills both written and verbal required.

• Demonstrated excellent computer skills with Microsoft Software packages, including Word, Excel, Outlook and database management.

• Demonstrated time management skills and ability to handle multiple tasks in a demanding environment are essential.

• Knowledge of medical terminology preferred

• Completes yearly mandatory unit specific, hospital and safety education

• BLS (if not certified at hire, can receive training during orientation)

Join our team as a Health Unit Coordinator (HUC) in our Emergency Department (ED)and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering. 

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 

About UC Health 

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.