ERS-Commercial Excellence Manager - Remote

As our Commercial Excellence Manager, you will be primarily responsible for supporting the execution of Sales Excellence projects and initiatives to increase sales performance and productivity across the ERS Sales organization. Reporting to the Sr. Director of Sales, you will be working at an ERS national level and play a pivotal role in the execution and success of the Sales transformation programs and evolution of the value selling methodology. This is a great opportunity to embark on a customer-centric, agile, and data-driven journey to become one united, best-in-class sales organization, whilst learning more about critical infrastructure in a world driven by technology. 

Responsibilities include, but are not limited to….. 

• Supervisory responsibilities for Inside Sales Engineers.  It will be critical to align with the Regional Sales Directors across the ERS geography 

• Coordinate and support execution of Sales process improvement projects and initiatives, such as (but not restricted to): 

• Sales process reinforcement and learning journeys 

• Competency assessment 

• Support development of commercial strategies 

• Forecasting tracking 

• Critical support with onboarding program for new sales employees into the Americas Sales organization 

• Work with marketing on market analysis to contribute to sales strategies in the market 

• Drive and analyze data to contribute towards Sales Excellence and recommendations to the organization 

• Manage a team of commercial support team members to drive incremental sales and new customer development 

• Collaborate with key teams and functions to execute Sales Excellence initiatives, including Marketing, the Training team, IT, to keep up and engage with other complimentary learning plans 

• Coordinate Sales Excellence communications, including creating new ways of engaging with the sales organization and promoting sales tools best practice, including PowerBI tools, CRM and other tools 

• Provide a feedback loop to the Sr. Director of Sales to help identify opportunities for improved adoption 

• Keep Sales toolkit up to date based on development in value selling methodology and Americas Sales function strategy and GTM 

• Keep up to date with the latest changes and developments in the critical Vertiv tools, such as Leaning Management System, HR tool and CRM to support with Sales Excellence initiatives and activities 

• Drives and coordinates “customer advocacy” engagements as well as feedback to the organization from the client base, both in person and through various engagements and media types 

Competencies  

To perform the job successfully, an individual should demonstrate the following…… 

• Action Oriented – Enjoys hard work; is action oriented and full of energy; not fearful of acting with a minimum of planning; seizes opportunities when they arise. 

• Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. 

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. 

• Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. 

• Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. 

• Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. 

Education & Certifications:  Please note minimum and preferred requirement education is 8-10 years of commercial experience and a Bachelor’s degree. 

Requirements: 

• Working knowledge of CRM, Microsoft Suite of software and working knowledge of various sales tool software systems. 

• Willing to work flexible hours, weekends, 50% overnight travel required covering sales territory. 

• Must possess a thorough knowledge of electrical distribution systems  

• Knowledge of relevant regulations and standards associated with ERS’ Compliance/Alternative Energy Solutions a plus. This includes but is not limited to: 

• NERC 

• NFPA 790 and 791 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.   

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion. 

OUR STRATEGIC PRIORITIES 

• Customer Focus 

• Operational Excellence 

• High-Performance Culture 

• Innovation 

• Financial Strength 

OUR BEHAVIORS 

• Own It 

• Act With Urgency 

• Foster a Customer-First Mindset 

• Think Big and Execute 

• Lead by Example 

• Drive Continuous Improvement 

• Learn and Seek Out Development 

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.  

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers 

Work Authorization 

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

#ERS #LI-HR1