Seasonal Lifeguard - Westfield Country Club

Job Summary

The Lifeguard, under general supervision, is responsible to ensure safety, cleanliness, and excellent service to members and guests and deliver exceptional customer service, ensuring satisfaction of members and guests. The role ensures the safety of patrons at the company's Country Club pool by actively preventing and responding to emergencies. The role also provides immediate attention to all members and guests, adhering to the Hospitality Operations Department Universal Standards.

Job Responsibilities

• Ensures safety, cleanliness, and excellent service to members and guests and delivers exceptional customer service, ensuring satisfaction of members and guests.
• Ensures the safety of patrons at the company's Country Club pool by actively preventing and responding to emergencies.
• Monitors and maintains the check-in process for members and guests at the facilities.
• Provides immediate attention to all members and guests, adhering to the Hospitality Operations Department Universal Standards.
• Demonstrates a duty of care to guests and team members by following the company's safety guidelines and informing others of policies and procedures.
• Provides emergency care and treatment as required until the arrival of emergency medical services.
• Communicates procedures, rules, and standards accurately and effectively to patrons and other employees and ensures effective communication in emergency situations.
• Provides a clean, well-maintained, and safe aquatic environment in compliance with club and public health department standards.
• Checks pool water to ensure the safety of guests and applies appropriate chemicals as necessary.
• Opens and prepares the pool at the beginning of the day and closes and secures the pool at the end of the day.

Job Qualifications

• 0 - 2 years of experience as a Lifeguard or in a related field.
• Approved Lifeguard Training is required; candidates without certification must obtain it before their first day of employment.
• High School Diploma or General Education Diploma (GED) and/or commensurate experience.

Behavioral Competencies

• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning

Technical Skills

• Equipment Handling
• Emergency Action Plan
• Surveillance and Observation
• First Aid
• Safety and Security Systems
• AED Operation
• Water Safety and Rescue Techniques
• Water Testing and Pool Maintenance

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.