Purpose: Provide outstanding customer service to all guests while taking orders, food preparation, ensuring food quality with accuracy and energy, and maintaining cleanliness of the restaurant.

Job Duties:

Model, promote and display integrity for Savin Brands and Moe’s culture, Mission, Vision and Values
Ensure all guests receive outstanding service by providing a friendly environment, acknowledging every guest with the infamous “Welcome to Moe’s; asking if they have visited Moe’s before and make all guests feel welcome
Maintains and delivers high quality product within Moe’s speed of service standards
Upsell and make recommendation to guests on a regular basis
Follow all specifications, and procedures within Moe’s recipes and training materials
Maintain the front counter area, hot and cold food lines and back of the house in a sanitary, neat and orderly fashion
Responsible for entering orders into POS system and taking cash and credit cards, makes change for guests and works with manager to handle, record and store cash correctly
Maintain the cleanliness of the restaurant including but not limited to beverage center, salsa bar, dining room, doors and windows and restrooms
Handle guest complaints in a timely manner, inquiring about the quality of a guest’s dining experience, thanking guests and inviting them to return.
Complete food preparation as required and according to Moe’s standards
Cross train and assist with all aspects of the restaurant
Other duties as assigned

Skills for Success:

Accuracy when entering orders into the Point of Service (POS) system
Thorough knowledge of the menu items
Reliable, able to show up to work on time and for each scheduled shift
Proactive with all work related tasks
Positive attitude with guests and co-workers and has fun at work
Clear and friendly communication
Understanding of time management
Attention to detail
Cooperates with all team members

Qualifications for Success:

Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of employment
Must be 18 years of age
Have an acceptable criminal background check
Experience working in a food service environment preferred, but not required
Excellent interpersonal communication skills and strong interest in Guest Services
Basic math skills; able to make change accurately
Basic computer knowledge including Point of Service (POS) experience

Physical Requirements:

Ability to communicate with Guests and all co-workers
Ability to perform basic addition and subtractions and make correct change
Ability to process information through the POS register system
Ability to lift up to – 50-lb. boxes of product
Ability to work in a warm environment (grills, fryer) and react to timers
Ability to climb ladders and bend at the waist to clean equipment
Ability to use hands, arms, shoulders and back to build menu items for up to 6 hour periods
Ability to work around industrial-strength cleaners
Ability to weigh and measure during prepping process
Ability to stand for up to 6 hours without a break
Ability to operate the mixer required to prep specific recipes

Learn more about this Employer on their Career Site

Crew Member