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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role:
Four Seasons Hotel Westlake Village is seeking a personable and dedicated Host/ess for our all-day dining restaurant, Coin & Candor. In this role, you will warmly welcome guests, manage reservations, coordinate seating, and create memorable dining experiences through genuine engagement and exceptional service. The ideal candidate is a collaborative team player who thrives in a fast-paced environment and is passionate about exceeding guest expectations.
What you will do:
Welcome guests and provide exceptional service throughout their dining experience in collaboration with a team of servers.
Manage the host stand, reservation systems, and seating arrangements while ensuring efficient dining room flow.
Answer guest inquiries by phone, email, and hotel communication platforms while assisting with dining requests and special occasions.
Maintain guest preferences, reservation details, menus, and other restaurant administrative materials.
Coordinate with restaurant leadership and hotel departments to ensure seamless guest experiences.
Resolve guest concerns professionally and follow through on guest requests.
Ensure cleanliness of each section of the dining room and verify tables are properly set prior to service.
Develop a complete working knowledge of menus, ingredients, beverages, allergens, and restaurant information.
What you bring:
One to two years' previous experience in a Food & Beverage outlet; previous employment experience within a luxury hotel is considered an asset.
Experience using reservation platforms and hospitality technology systems preferred.
Ability to operate computer equipment, Microsoft Office applications, and other Food & Beverage systems.
Strong communication, organizational, and guest service skills.
Ability to multitask, problem solve, and remain professional in a fast-paced environment.
What we offer:
Hourly Range: $22.08
Company Match 401K Plan
Complimentary stays at Four Seasons Worldwide
Complimentary meals in our Wellness Café
Laundered Employee Uniform
Employee Assistance Program
Investment in your Wellbeing
Complimentary on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Schedule & Hours:
Full time position
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