Multi-family Property Manager

Job Title: Multifamily Property Manager

Job Summary:

The Multifamily Property Manager is responsible for the day-to-day operations of a multifamily residential property, ensuring high levels of occupancy, tenant satisfaction, and property maintenance. This role supports a 32 unit community in Westport and a 27 unit community in South Bend It involves managing leasing activities, overseeing property staff, budgeting, and ensuring compliance with all applicable regulations. 

Key Responsibilities:

• Leasing & Occupancy

  • Oversee leasing strategies to maintain high occupancy rates.

  • Approve rental applications, manage lease agreements, and coordinate move-ins/move-outs.

  • Market the property through online platforms, signage, and local outreach.

• Tenant Relations

  • Maintain positive relationships with residents and address tenant concerns or disputes promptly.

  • Enforce community rules and lease terms.

  • Manage resident communication, including newsletters and notices.

• Maintenance & Property Upkeep

  • Coordinate regular maintenance and repair services.

  • Ensure common areas and units are clean, safe, and well-maintained.

  • Conduct regular property inspections.

• Financial Management

  • Prepare and manage operating budgets.

  • Approve invoices and manage accounts payable/receivable.

  • Monitor rent collection and minimize delinquencies.

• Staff Management

  • Hire, train, and supervise on-site staff including leasing agents, maintenance technicians, and custodial personnel.

  • Conduct performance evaluations and provide ongoing support and training.

• Compliance & Reporting

  • Ensure compliance with local, state, and federal regulations (e.g., Fair Housing laws).

  • Maintain accurate records and submit required reports to ownership or management company.

Qualifications:

• Proven experience in property management, preferably in a multifamily setting.

• Strong leadership and organizational skills.

• Excellent communication and customer service abilities.

• Proficiency with property management software (e.g., Yardi, AppFolio, RealPage).

• Knowledge of landlord/tenant laws and fair housing regulations.

• High school diploma or equivalent; bachelor's degree in business, real estate, or related field preferred.

• Certified Property Manager (CPM), Accredited Residential Manager (ARM), or similar certification is a plus.

Work Environment:

• On-site presence is required.

• May involve occasional evening/weekend hours for emergencies or resident needs.

• Physical ability to walk the property, climb stairs, and inspect units.

Ability to pass background checks.