Loan Officer Assistant

Position Overview

Help create an exceptional mortgage experience.

Organized.  Detail-Driven.  Client-Obsessed.

Are you highly organized, detail-oriented, and passionate about helping people? Do you enjoy keeping projects on track, staying one step ahead, and supporting a team that's making a real impact? If that sounds like you, we'd love to meet you.

Empire Finest Group is a growing mortgage brokerage dedicated to helping clients secure the right residential and commercial financing with confidence. Our reputation is built on responsive service, clear communication, and a seamless lending experience — and we're looking for someone who shares those values.

WHAT YOU'LL BE DOING

As our Loan Officer Assistant, you'll play an essential role in keeping every loan moving efficiently from application to closing. Working alongside our Loan Officers, you'll help ensure clients receive outstanding service every step of the way.

• Keep files on track. Manage and update CRM tasks so every loan stays organized and on schedule.
• Chase the details. Follow up with borrowers, real estate agents, and partners to collect required documentation.
• Communicate proactively. Monitor loan milestones and deliver timely updates to everyone involved.
• Stay ahead of problems. Identify and escalate issues quickly, with complete documentation and clear communication.
• Protect the file. Maintain accurate, compliant, and audit-ready loan files.
• Elevate the experience. Help create a smooth, stress-free process for both clients and the lending team.

WE'RE LOOKING FOR SOMEONE WHO

• Is dependable, organized, and pays close attention to detail.
• Enjoys supporting teammates and delivering exceptional customer service.
• Thrives in a structured, fast-paced environment with multiple priorities.
• Takes pride in accuracy, accountability, and follow-through.
• Brings experience in mortgage lending, banking, finance, real estate, or a similar operations-focused role.

WHY JOIN EMPIRE FINEST GROUP

• A collaborative, supportive team that values your contributions.
• Clear processes and efficient systems designed for success.
• Meaningful impact — help clients achieve their homeownership and investment goals.
• Real career growth with a rapidly expanding company that invests in its people.
• A culture where professionalism, teamwork, and personal growth are encouraged every day.

HOW WE WORK

We lead with people first, do what we say, push to be better every day, act with integrity, and win as one team. If that's how you're wired, you'll fit right in.

THE DETAILS

• Location: Miami, FL
• Schedule: Full-time
• Team: Works alongside EFG Loan Officers and operations