Receptionist

Join our team as a variable shift, full-time, Medical Group, Receptionist in Old Hook, NJ. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 
• Learn more about the benefits offered for this job. 

Get to Know Your Team: 

• Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

• The Receptionist provides a superior level of secretarial duties and reception services to the doctor, patients, and staff.
• Enters, maintains, and reports all medical history using the Electronic Medical Record (EMR) system.
• Updates all patient files and makes sure documents are accurate, confidential, and compliant.
• Greets, checks in, and checks out patients, and advises other medical staff of the arrival of patients.
• Assists in maintaining inventory of necessary supplies and all instruments.
• Schedules appointments, follows up with no-call no-shows, and discharges patients.
• Answers inbound calls to the practice, as well as greets vendors and sets vendor appointments.
• Conveys messages in writing, electronically, and verbally.
• Maintains Physicians’ calendars, prepares doctors' notes (return to work, school, or leave notices), and all other correspondence as directed.
• Scans, files, and faxes documents, as well as prepares and sorts mail.
• Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patients’ family members in a compassionate and kind manner.

Job Requirements: 

• High school diploma or GED equivalent.
  • Higher education may be substituted for experience.
• 1+ years’ experience in customer service.
• Basic to intermediate EMR knowledge.

Preferred Job Requirements:  

• Associate’s degree in a related field of study.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.