Maintenance Technician II

Description

 About Ray Graham Association

For more than 75 years, Ray Graham Association for People with Disabilities has empowered children and adults with intellectual and developmental disabilities to reach, grow, and achieve. Through person-centered supports and services, we help individuals live meaningful, independent lives throughout DuPage County.

Our Community Integrated Living Arrangement (CILA) program operates 35+ residential homes across DuPage County, and parts of Cook County providing safe, comfortable, and well-maintained homes for the individuals we support. The Maintenance Technician II plays a vital role in ensuring these homes remain safe, functional, and compliant with regulatory standards.

Position Summary

The Maintenance Technician II performs skilled maintenance, repair, and preventative maintenance services for 35 CILA residential homes and related facilities throughout DuPage County. This position requires experience in general building maintenance, plumbing, electrical, carpentry, painting, HVAC troubleshooting, and equipment repair.

The Maintenance Technician II responds to routine maintenance requests, emergency repairs, regulatory inspections, and scheduled preventative maintenance while ensuring homes remain safe, clean, and compliant with local, state, and federal regulations.

This position requires independent judgment, excellent customer service skills, and the ability to prioritize multiple work orders across numerous residential locations.

Essential Responsibilities

Preventative Maintenance

• Perform scheduled preventative maintenance on residential homes and equipment. 
• Complete inspections of building systems, including HVAC, plumbing, lighting, electrical fixtures, doors, windows, and appliances. 
• Maintain maintenance logs and preventative maintenance records. 

General Maintenance & Repairs

• Diagnose and repair plumbing issues including sinks, toilets, faucets, drains, and water lines. 
• Perform minor electrical repairs including outlets, switches, lighting fixtures, breakers, and ballast replacement. 
• Repair drywall, flooring, trim, doors, cabinets, locks, and windows. 
• Perform painting, patching, caulking, and cosmetic repairs. 
• Repair and maintain household appliances and residential equipment. 
• Assemble furniture and install fixtures as needed. 

HVAC Support

• Replace filters and perform seasonal HVAC maintenance. 
• Troubleshoot heating and cooling issues. 
• Coordinate major HVAC repairs with outside contractors when necessary. 

Safety & Regulatory Compliance

• Ensure homes remain compliant with applicable Life Safety Code requirements. 
• Assist with state licensing inspections and corrective action plans. 
• Identify safety hazards and recommend corrective measures. 
• Maintain fire extinguishers, emergency lighting, smoke detectors, and carbon monoxide detectors. 

Grounds Maintenance

• Perform seasonal exterior maintenance including: 
  • Minor landscaping 
  • Gutter cleaning 
  • Fence repairs 
  • Sidewalk and exterior inspections 
  • Snow removal coordination (as assigned) 

Work Order Management

• Respond to maintenance requests in a timely manner. 
• Prioritize emergency repairs. 
• Maintain accurate records of completed work. 
• Communicate repair status with Residential Management staff. 

Vendor Coordination

• Assist with scheduling contractors. 
• Monitor contractor performance. 
• Verify work completion. 
• Obtain estimates when requested. 

Emergency Response

• Participate in rotating on-call schedule. 
• Respond to after-hours maintenance emergencies. 
• Assist with weather-related emergencies and facility preparedness. 

Benefits

Eligible full-time employees enjoy a comprehensive benefits package including:

• Competitive pay      
• Medical, Dental, and Vision Insurance 
• 403(b) Retirement Plan with 3% employer match 
• Paid Vacation 
• Sick Time 
• Personal Days 
• Paid Holidays 
• Employee Assistance Program (EAP) 
• Life Insurance 
• Professional development and training opportunities 

Requirements

Required

• High school diploma or GED. 
• Minimum three (3) years of commercial or residential maintenance experience. 
• Experience in: 
  • Plumbing 
  • Electrical 
  • Carpentry 
  • Drywall 
  • Painting 
  • Appliance repair 
  • HVAC troubleshooting 
• Valid Illinois Driver's License with acceptable driving record. 
• Reliable personal vehicle for travel throughout DuPage County. 
• Ability to safely operate power tools and maintenance equipment. 
• Strong organizational and communication skills. 
• Ability to work independently with minimal supervision. 

Preferred

• Trade school or vocational certification. 
• HVAC certification. 
• EPA Universal Refrigerant Certification. 
• OSHA 10 or OSHA 30 Certification. 
• Experience working in healthcare, human services, residential care, or nonprofit environments. 

Physical Requirements

• Lift and carry up to 75 pounds. 
• Frequently climb ladders. 
• Bend, kneel, stoop, crouch, and crawl. 
• Work indoors and outdoors in varying weather conditions. 
• Stand and walk for extended periods. 
• Operate power tools and maintenance equipment safely. 

Knowledge, Skills & Abilities

• Strong troubleshooting and problem-solving skills. 
• Knowledge of residential building systems. 
• Ability to read work orders and maintenance manuals. 
• Excellent customer service and interpersonal communication. 
• Strong time management and organizational skills. 
• Ability to prioritize multiple maintenance requests. 
• Ability to maintain confidentiality and professionalism while working in individuals' homes. 

Pre-Employment Requirements

Employment is contingent upon successful completion of:

• Criminal background check 
• Pre-employment drug screening 
• Motor vehicle record review 
• Employment and professional reference verification 

Ray Graham Association is a Drug-Free Workplace. Employees must successfully pass a pre-employment drug screen and may be subject to random drug and alcohol testing in accordance with organizational policy.