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Host, Wheeling Island Casino

Delaware North
Posted 3 months ago, valid for 12 days
Location

Wheeling, WV, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Tuition Reimbursement
Employee Assistance
Employee Discounts

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Sonic Summary

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  • Delaware North Gaming is seeking full-time Hosts for Wheeling Island Casino in Wheeling, West Virginia.
  • The position involves welcoming guests, managing the host station, and ensuring customer satisfaction.
  • Candidates are preferred to have prior experience in a guest service environment, but no high school diploma or GED is required.
  • This is a tipped position with an hourly minimum pay that does not include potential tips.
  • The role offers benefits such as weekly pay, flexible work schedules, and health insurance for eligible team members.
Overview

Delaware North Gaming is hiring full-time Hosts to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.  

 

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

 

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.


Additional Details

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.


Unit Description

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.


Responsibilities

  • Review floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer the restaurant telephone line during assigned hours of operation

Qualifications

  • Prior experience in a guest service environment preferred
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED required

Physical Requirements

  • Ability to remain on feet for the entire length of the shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds



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