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Clean all guest rooms and cottages thoroughly to a high level of standard and restore to original condition, while being sensitive to guest belongings. Continually strives to ensure a quality guest experience by providing clean, safe, and secure guest rooms and cottages.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Position is cross trained to clean rooms in Wilson Lodge and cottages.
Must be able to work holidays and weekends.
Load carts with all supplies needed and in a timely manner
Clean all rooms as trained to a high level of standard
Clean and stock all guest supplies in rooms
Keep linen closet neat and clean
Complete daily assignments by 5:30p.m.
Report all maintenance problems to team supervisor or manager
Keep carts or vans clean and supplies orderly
Turn in all lost and found to the office with a properly completed slip.
Use proper chemicals responsibly and do not bring any chemicals from home.
May need to deliver cots, pack-n-plays or other supplies to guests as needed.
Provides a deep clean of areas as assigned/requested.
Works with a crew and/or immediate supervisor in a safe manner.
Complete appropriate trainings listed on the human resources Training Matrix.
Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.
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