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Provides exceptional guest service at Sarita’s Coffee and Goods by preparing and serving quality beverages and food items in a welcoming coffee and retail environment. Process transactions accurately, maintains an inviting and clean workspace, and creates a positive experience for every guest through friendly, efficient service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Serves beverages, food and desserts to customers at the take out counter.
- Prepare bills for beverages using point of sale system.
- Brews coffee and fills containers with requested beverages.
- Arranges merchandise on counters to promote sales.
- Stamps, marks or tags price on merchandise.
- Scrub and polish counters, clean dishes, equipment and floors.
- Balance receipts and payments in point of sale system.
- Knowledge of Park and surroundings.
- Must be able to work all shifts including mornings, nights, weekends and holidays.
- Complete appropriate trainings listed on the human resources Training Matrix.
- Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
- Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.
EDUCATION and/or EXPERIENCE
Less then high school education; or up to one month related experience and/or training; or equivalent combination of education and experience.
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