Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Our remote travel services team is continuing to expand, and we're looking for dependable, service-oriented individuals to join us as Travel Support Coordinators. In this role, you'll help clients stay organized throughout the travel planning process by assisting with trip logistics, reservation tracking, and travel-related support from start to finish.

This opportunity is ideal for individuals who enjoy communication, multitasking, and helping others in a flexible remote work environment. Whether you're exploring a new career path or bringing experience from another customer-focused field, training and continued support are provided.

Responsibilities

Support clients with vacation planning needs, scheduling requests, and travel preferences
Assist with coordinating hotels, transportation, cruises, tours, activities, and other travel components
Review travel options and availability through approved supplier and booking systems
Provide updates regarding confirmations, itinerary timelines, and reservation status
Respond to questions and service requests through phone, email, and online communication channels
Help manage booking adjustments, itinerary updates, and follow-up communication
Maintain accurate client information and organized planning records within internal systems
Stay informed on supplier promotions, destination updates, and travel opportunities
Participate in onboarding sessions, virtual meetings, and ongoing training programs

Qualifications

Strong communication and customer service abilities
Excellent organizational skills and attention to detail
Comfortable managing multiple tasks independently in a remote setting
Familiarity with email, online platforms, and basic computer applications
Reliable internet connection and professional communication habits
Self-motivated with a willingness to learn and adapt
Interest in travel, hospitality, or client support roles
Must be at least 18 years old
Must reside in the United States, United Kingdom, or another approved hiring region

What We Offer

Fully remote opportunity
Flexible scheduling options
Structured onboarding and guided training resources
Ongoing mentorship and professional development support
Access to travel systems, supplier partnerships, and planning tools
Eligibility for travel discounts, incentives, and recognition programs
Growth opportunities within a collaborative and expanding remote team

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