Branch Manager

Branch Manager Job Description

The Branch Manager is responsible for the professional execution of all activities within a single bank or multiple branches. The Branch Manager oversees sales, operations, security and compliance performance with the branch and/or branches. The position is responsible for developing, coaching and leading their team(s) to build new and retain and grow existing business. The Branch Manager provides coaching, problem solving, guidance and staff motivation to empower their team(s)

Essential Duties and Responsibilities

• Hire, train, orient, evaluate, discipline and coach staff in large or multiple branches.
• Responsible for managing a branch and deposit growth focusing on 6-minute drive initiative.
• Ensure that all branch and individual sales goals are met by marketing retail and specialty line products and services, discussing options and making recommendations to customers and prospective customers.
• Maintain good relations with staff, customers, prospective customers and the community by participating in community activities, civic groups and/or advisory boards to retain existing and developing new business.
• Maintain knowledge of all aspects of the branch banking system including familiarity with the functions of each position supervised.
• Facilitate consumer loan requests: solicit loan requests; maintain knowledge of loan policies and procedures; assist with branch(es)’ consumer loan portfolio(s); coach staff(s) to sell and handle consumer loan requests in an effective manner.
• Meet regularly with staff regarding time management, communication skills, sales, regular business, bank security and operational policies to build employees’ confidence, competency and efficiency.
• Compile and maintain timely sales, compliance, and security records to provide information to upper management.
• Perform Audits on Teller Cash Drawers and Cash Vaults
• Perform audits on Teller Coordinator’s Teller Drawer and Vault.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training. 
• Performs other duties and responsibilities as assigned.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

• Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
• Ability to written reports, procedures and simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization

Education and/or Experience 

• BS/BA degree and or 5 plus years banking experience
• Two to four years’ sales management experience.

Computer Skills 

• MS Office programs

Other Qualifications (including physical requirements)

• Strong leadership
• Occasional travel for meetings, training, bank conversion and acquisition support 
• Ability to provide support and guidance at other banking institutions within the market
• Able to motivate and lead several associates and/or several teams.