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Customer Service Representative - State Farm Agent Team Member

Stephanie Owens - State Farm Agent
Posted 4 months ago, valid for 22 days
Location

White Marsh, MD, US

Salary

$27,000 - $35,000 per year

Contract type

Full Time

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Sonic Summary

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  • A successful State Farm Agent is looking for a Customer Service Representative to join their team, focusing on enhancing customer relationships and providing excellent service.
  • The position offers a salary range of $27,000 to $35,000 per year, with additional opportunities for commission and bonuses.
  • Candidates should have sales experience and excellent communication skills, with a preference for those who are bilingual in Spanish.
  • The role requires a motivated self-starter who can work in a fast-paced environment and is dedicated to customer service.
  • Applicants must be available to work Monday to Friday from 9 AM to 5 PM, with extended hours on Thursdays and Saturday mornings.

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Bilingual - Spanish required
  • Must be available to work the following schedule: Mon-Fri 9-5pm; Thurs 9-7pm; Sat 9-12

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $27,000.00 - $35,000.00 per year



Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
  • We currently have 11 team members at our agency.
  • Additional languages spoken: Spanish

We look forward to speaking with you!


 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.




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