Hiring for Supervisor, Patient Accounts in White Plains, NY

Key Responsibilities

• Supervise daily patient accounts and revenue cycle activities
  
• Oversee backend billing, claims, reimbursement, and account resolution
  
• Monitor accounts receivable and ensure timely payment and follow-up
  
• Review billing and reimbursement issues and resolve complex account discrepancies
  
• Support insurance verification, claims processing, denials, and payment posting
  
• Monitor team performance, productivity, and workflow
  
• Train, coach, and support patient accounts staff
  
• Ensure compliance with billing policies, procedures, and applicable regulations
  
• Analyze account trends and identify opportunities for process improvement
  
• Collaborate with internal departments and insurance representatives to resolve issues
  
• Prepare reports and communicate departmental performance to management
  

Qualifications

• Minimum 3 years of patient accounts/revenue cycle experience
  
• Strong backend patient accounts experience required
  
• Hospital billing and insurance reimbursement experience required
  
• High School Diploma or GED required
  
• Strong knowledge of healthcare revenue cycle processes
  
• Excellent communication, organizational, analytical, and problem-solving skills
  
• Previous supervisory or leadership experience preferred
  
• HBI (Healthcare Business Insights) certification required and must be completed before start date
  

Additional Information

• Questionnaire must be completed and submitted with the cover sheet
  
• Hybrid work arrangement available after 6 months