Installer Helper I

Welcome!

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Location Address: 4384 Hackett Place, White Plains, MD 20695

Key Responsibilities: 

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home 
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications 
• Assists in the installation of ducts and duct fittings 
• Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction 
• Assists in the delivery and removal of equipment needed to complete the installation work 
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for 
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner     
• Represents the company professionally, honestly, and ethically in all business matters and concerns 
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image 
• Performs similar/other duties as needed or assigned 
• Regular, reliable attendance 

Desired Skills and Qualifications: 

• High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred 
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area 
• EPA and safety certifications required 
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories 
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment 
• Basic skills in reading wiring diagrams 
• Effective communication skills to communicate with customer and to provide excellent customer service 
• Effective and efficient time-management and organizational skills 
• Valid driver’s license with acceptable driving record 
• Available to work flexible hours and on-call shifts as needed 
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.  Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl 
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas 
• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt 
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception 
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

What Do We Offer You as a Service Experts Employee? 

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. 

• Competitive Pay, including incentive opportunities for many positions 
• Paid Time Off and Company Holiday Pay  
• Medical /Dental /Vision Insurance programs 

• 401(k) Retirement Savings Plan with company matching contributions 
• Life Insurance, for you and options you can elect for your family 
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work 
• Supplemental benefit programs such as:  Legal advice, pet insurance, health advocacy programs 
• World Class Training opportunities through our Experts University 

• Career Development opportunities 

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Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com