Production Control Clerk (WSTC UME), White Sands, NM

Technica LLC seeks to recruit for the position of Production Control Clerk on a Government contract supporting the White Sands Test Center mission at White Sands Missile Range, New Mexico.

Essential Duties and Responsibilities

• Create, process, update, monitor, and close automated and non-automated maintenance work orders in GCSS-Army.
• Compile and record production data from customer work requests, maintenance work orders, continuation sheets, equipment inspection forms, worker production documents, and other authorized source documents.
• Monitor assigned work orders from initial receipt through completion and ensure status changes, production milestones, delays, and completion information are accurately recorded.
• Notify the appropriate supervisor or lead of work-order delays, missing documentation, unusual circumstances, or conditions that may affect scheduled completion.
• Prepare recurring and special production reports concerning:
• Work-order volume and status.
• Scheduled and unscheduled maintenance.
• Completed and pending work.
• Material and repair-part consumption.
• Production rates and workload.
• Quality-control discrepancies.
• Backlog and schedule performance.
• Compile, tabulate, calculate, and validate production information using GCSS-Army, spreadsheets, databases, calculators, and approved office software.
• Prepare written production schedules based on established guidelines, maintenance priorities, available capacity, and direction received from supervisors or leads.
• Sort and distribute work orders, production documents, maintenance packets, schedules, and related materials to authorized personnel.
• Coordinate with maintenance personnel, supply personnel, quality-control personnel, customers, supervisors, leads, and authorized outside organizations to support the timely and economical completion of work orders.
• Maintain material inventory records associated with assigned maintenance work orders.
• Prepare and submit repair-part and material requisitions through GCSS-Army in accordance with established procedures and approved authorization levels.
• Monitor the status of repair-part and material requisitions and communicate shortages, delays, cancellations, or other issues affecting maintenance production.
• Review maintenance and supply documentation for completeness and accuracy, including:
• DA Form 2404, Equipment Inspection and Maintenance Worksheet.
• DA Form 5988-E, Equipment Maintenance and Inspection Worksheet.
• DA Form 2407, Maintenance Request.
• DA Form 2407-1, Maintenance Request Continuation Sheet.
• Other applicable Army and Department of Defense forms.
• Refer incomplete, conflicting, or technically questionable documentation to the appropriate supervisor, lead, or technician for resolution.
• Maintain electronic and hard-copy files of documents received, processed, and prepared.
• Archive completed work orders and supporting documentation in accordance with applicable records-management procedures.
• Provide professional customer service through clear communication, active listening, accurate status information, and timely follow-up.
• Maintain the workstation and department area in a safe, clean, and professional condition.
• Comply with applicable Army regulations, contract procedures, company policies, safety requirements, and records-management requirements.
• Maintain a safe work record and wear required personal protective equipment when working in industrial, maintenance, warehouse, or field areas.
• Perform other related clerical production-control duties consistent with the Production Control Clerk classification, as assigned by the Manager, Supervisor, or Lead.

Basic Qualifications

• High school diploma or GED.
• Hands-on experience using GCSS-Army in a military maintenance, production-control, supply-support, or related logistics environment.
• Ability to create, update, monitor, research, and report work-order and material-requisition information using GCSS-Army.
• Working knowledge of AESIP and Logistics Data Analysis Center applications.
• Knowledge of Army maintenance and supply documentation, including DA Forms 2404, 5988-E, 2407, and 2407-1.
• Knowledge of applicable documentation requirements under Army Regulation 710-4 and associated Army maintenance and supply procedures.
• Experience in preparing production reports, tracking maintenance workload, monitoring work-order status, and maintaining supporting records.
• Ability to follow established procedures, schedules, priorities, and recording requirements.
• Ability to identify discrepancies and refer matters requiring technical, supervisory, or management decisions to the appropriate authority.
• Ability to communicate professionally with customers, coworkers, supervisors, leads, and outside organizations.
• Basic proficiency with Microsoft Word, Excel, Outlook, and related office applications.

Preferred Qualifications

• Previous defense-contracting experience supporting motor-pool, maintenance production-control, field-maintenance, or Supply Support Activity operations.
• Prior Military Occupational Specialty 92A experience or equivalent civilian logistics and maintenance production-control experience.
• Experience supporting military vehicles, ground-support equipment, heavy-equipment, or general-support maintenance operations.
• Familiarity with Army maintenance management, repair-part requisitioning, technical manuals, and applicable DA and Department of Defense forms.

Requirements:

• Must possess a valid U.S. driver's license.
• Must be at least 18 years of age.
• Must be able to read, write, understand, and communicate effectively in English.
• Must be a U.S. citizen or U.S. permanent resident who meets the eligibility requirements for a National Agency Check with Inquiries and Common Access Card.
• Must successfully complete applicable pre-employment background screening and drug-testing requirements.
• Must be able to work independently within established procedures and as part of a team.
• Must be available to work extended hours, weekends, alternate shifts, or adjusted schedules when required by the mission.
• Most duties are performed in an office or production-control area located within or near an industrial maintenance environment.
• Must be able to work periodically in maintenance shops, motor pools, warehouses, field locations, and industrial environments.
• Must be able to work in extreme weather conditions, including heat, cold, wind, rain, snow, and blowing sand.
• Must be able to sit or stand for extended periods, including at least two continuous hours.
• Must be able to walk through maintenance, storage, and production areas.
• Must be capable of climbing onto equipment or working at heights up to 10 feet when necessary to verify identifying information or documentation.
• Must be able to lift, carry, or move documents, packages, parts, or materials weighing up to 50 pounds.
• Must wear required personal protective equipment while entering or working in designated industrial or field areas.

• Must be able to pass pre-employment drug screening and background checks related to the position.