Event Coordinator

Position: EventCoordinator

Department: Event Services

PositionDescription:  This position will manage all aspects of daily events, along with coordinationof production and/or exhibitor setup, tear down and departure for in-housegroup business.  To also serve as themeeting planner’s advocate and liaison to all operational departments at Hotel.

EventCoordinator Duties and Responsibilities:

·         Show an approachable attitude and theability to be a role model serving as a positive voice of our brand.

·         Foster exceptional team memberrelationships and maintain working relationships with vendors or contractedassociates.

·         Serve as the liaison between theClient, Event Services Manager and other related operational departments atHotel.

·         Maintain confidentiality of allevents, guests, and conference detailed information.

·         Utilize Opera software for generationof necessary documents to include Banquet Event Orders, Change Logs, and DailyEvent Lists.

·         Develop and maintain program knowledgeby reviewing Group Resumes, Diagrams and Banquet Event Orders prior to grouparrival.  Meet with Event ServicesManager to ensure issues or hot buttons for program have been identified,resolved, and an action plan is in place.

·         Coordinate and manage entire on-site programwith required operational departments to ensure on-site delivery of hotelproducts and services according to group plans detailed in Resume, Diagrams andBanquet Event Orders.  These itemsinclude but not limited to:  directingset-up;  problem solving;  welcoming guests; communicating with team membersto ensure that specifications are correct and in order; assisting vendor set up;and overseeing the teardown process.

·         Surveying meeting and banquet spacefor accuracy detailed in Banquet Event Orders (BEO) and Diagrams.

·         Proactively resolve potential meetingor banquet room set issues by using available resources to meet clientrequests.  Ensure that room requirementssuch as lighting, temperature, a/v equipment and room set meet clientexpectations.

·         Advise client on current status ofevents and functions, including items pending and action items.  Coordinate any changes necessary.

·         Communicate changes that may arisewhile groups are on property with the Event Service Manager and EventCoordinator Team.

·         Planning and execution of Golf Groups,dependent on candidate’s experience.

·         Attend and participate in staffmeetings as required.

·         Communicate aspects that may betterour venues offerings and processes for special events.

·         Perform other duties as assigned

EventCoordinator Requirements:

·         Possession of excellent communicationskills, written and oral

·         Must be able to adapt to use Opera, Knowcross,Concepts, Outlook, Social Tables, Safe Locks and Open Tables to aid in performingdaily tasks.

·         Extremely organized and able to managelogistics of multiple events simultaneously with tact and professionalism.

·         High School Diploma or G.E.D.

·         Some College or Hospitality Experiencepreferred

·         Computer skills at the Intermediate Level

WorkHours and Postures:

·         Days and hours may vary based solelyon the nature of the business demand, and will include weekends and holidays.

·         Postures include: Sitting, Bending,Stooping, Arm/Hand Movement/ Distant Walking – all are continuous up to 9 hoursin a 9-hour shift.

ReportsTo:

·         Senior Event Services Manager