Childcare Provider (Whitefish Mountain Resort) - Winter

Job Description

Whitefish Mountain Resort (Winter Sports, Inc.)

Title: Child Care Provider 
Department: Kids Center, Snow Sports (408)
Status: Full-Time Seasonal (FTS), Part-Time Seasonal (PTS) or Intermittent (IT)
FLSA: Non-Exempt, Hourly
Updated: September 2024

Job Summary:
 Provide quality child care by meeting the needs of various age groups and client demands in a positive manner. Demonstrate positive communication skills with clients and fellow workers. Snow Sports includes the Ski & Ride School, Freestyle Competition Team, and Kids Center. The Kids Center is located on the 2nd level of the Base Lodge.

Job Relationships:

• Reports to: Kids Center Supervisor, and Kids Center Team Leads
• Supervises: Approximately 10-40 children in our child care facilities each day

Job Specifications:

• Previous childcare experience preferred, not required
• Desire and ability to provide quality care to children of all ages and find it rewarding and enjoyable
• Acceptable information regarding criminal history background (Post offer – Pre hire)

Specific Duties:

• Participate in training as required
• Take reservations and record information correctly, posting all allergies and special instructions for all workers to view
• Transition children into the facility positively and successfully engage them in an activity
• Provide helpful, friendly, and dependable customer service to parents and other guests
• Use a good level of discretion with customer information and operating procedures
• Maintain a respectful attitude towards fellow employees and guests
• Demonstrate working knowledge and understanding of infants’, toddlers’, and children’s behaviors and basic needs
• Use appropriate disciplinary tactics with children, with kindness and respect
• Diaper and/or potty train children according to age levels and day care standards and safety regulations
• Keep the play area presentable at all times and report needed supplies to the manager
• Instruct children in activities designed to promote social, physical, spiritual, emotional, and intellectual growth
• Facilitate integration with Ski & Ride School:
  • Understand daily lesson products and local Jr Programs
  • Help get kids dressed for lessons and escort them to the meeting area as needed
• Assist others in working towards common goals, work as a cooperative team member, and be reliable to other team members
• Answer all questions regarding child care or direct them to the appropriate person if unable to answer
• Demonstrate patience in stressful situations
• Adapt to unexpected events
• Complete responsibilities within the given time frame
• Take responsibility for self-development
• Support the mission and principles of WSI
• Follow the dress codes and established rules and regulations of the WSI handbook and the Kids Center Manual
• Maintain good working relationships with all departments, especially:
  • Ski and Ride School - Management, Sales Staff, and Instructors
  • Rental and Retail Teams

Physical Demands:

• Lift items weighing 20 pounds repeatedly and up to 50 pounds occasionally
• Climb stairs to access the workspace
• Bend, stoop, and stretch repeatedly
• Work at a desk/computer workstation for medium periods of time (1-2 hours)

Safety & Wellness:
 All team members must be on constant alert for any unsafe conditions and work behaviors. This will involve, but not be limited to, periodic inspections of work and public areas. Follow-up notification will be done to correct the condition or practice at the earliest possible opportunity.

This job description is a general outline of the duties and responsibilities of the childcare providers and is subject to changes and revisions by Winter Sports, Inc. management at any time. Responsibilities are listed as guidelines only, and the job is not necessarily limited to these specifications.