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Customer Service Representative

Chubb
Posted 18 days ago, valid for 23 days
Location

Whitehouse Station, NJ 08889, US

Salary

$40,000 - $69,000 per year

Contract type

Full Time

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Sonic Summary

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  • The PRS Underwriting General Support Coordinator at Chubb is tasked with supporting underwriting centers to enhance growth and profitability through various underwriting functions.
  • Key responsibilities include processing policy transactions, updating underwriting notes, and managing producer correspondences, among other tasks.
  • Candidates are expected to have a minimum of 1-3 years of relevant experience in underwriting or insurance support roles.
  • The position offers a competitive salary in the range of $50,000 to $70,000, depending on experience and qualifications.
  • Chubb is committed to equal employment opportunities and prohibits discrimination based on various protected characteristics.

The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions closely related with underwriting functionality and profitability. These functions require the use of:

  • Personal Lines Underwriting Workstation (PLUW) and its systems
  • Personal Risk Underwriting Notes System (Portrait)
  • Masterpiece (MPRT) processing and its related systems
  • Other Personal Risk Systems – PLS, DRC, @Work, and RiskID
  •  

Current Functions include but are not limited to:

  • Policy transaction processing and updating underwriting notes
  • Create and send producer correspondences
  • Non-renewal and declination processing
  • Alarm Credit, VAC Appraisal, and Wind Mitigation verification
  • Meet all established productivity, service and accuracy goals; electronically and accurately maintain records
  • Recognize trends and make recommendations; assist with creating/amending workflow and service metrics
  • Support a partnership with the Underwriting Centers to ensure a successful transfer of work into the team
  • Develop positive relationships with operations staff, agents, underwriting and personal risk business partners
  • Additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.



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