Guest Experience Setup Specialist

BOLT FARM is building America’s most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-star reviews, 1M+ followers, and features across Forbes, Travel + Leisure, and Netflix, we’re scaling from a high-performing flagship into a national portfolio. If you want to operate at the ground floor of a brand with real momentum, high standards, and a team obsessed with doing it right, this is your seat.

What You’ll Love About Working at BOLT FARM

• Create moments guests never forget. You’ll help bring romance packages, proposals, and special in-room experiences to life.

• Do hands-on creative work. This is for someone who likes styling, setting up beautiful spaces, and seeing the finished result.

• Join a high-standard guest experience team. Details matter here, and the work you do directly shapes how the stay feels.

• No boring desk job. You’ll be active, moving, setting up, organizing, resetting, and helping the team execute.

• Grow your eye for design and hospitality. Over time, there may be room to build into more styling, creative setup, and design-oriented work.

You Know You’re a Great Fit for This Role If…

You love making things look beautiful, polished, and intentional. You notice crooked details, messy presentation, missing items, and anything that feels “almost right” but not quite there.

You are reliable, hands-on, coachable, and proud of doing work guests will remember. You do not need to invent everything from scratch. You enjoy taking a clear standard and executing it beautifully.

The Core Mission

Bring BOLT FARM’s special guest setups to life with care, consistency, and strong attention to detail, so each guest moment feels personal, elevated, and worth sharing.

Why This Role Matters

This role helps deliver the thoughtful details that make a stay feel special — romance packages, proposal setups, elevated in-room moments, and other guest surprises.

You are joining an established team with standards already in place. The opportunity is to strengthen execution on busy guest days, especially weekends, while helping create more capacity for senior team members to focus on personalization, planning, and higher-level creative work.

Key Responsibilities

• Execute romance package, proposal, and other wow-moment installs before guest arrival

• Prepare units so visual details feel intentional, polished, and aligned with BOLT FARM standards

• Support setup and breakdown for installs tied to guest timing, including select evening proposal setups

• Restock minibars and certain meal-delivery items tied to guest packages

• Count, organize, and prep inventory for upcoming installs, meals, and guest add-ons

• Support weekend coverage across the team’s busiest check-in and checkout days

• Work closely with the Dreamweaver team to follow standards, apply feedback, and keep execution consistent across setups

What Success Looks Like

Guest setups are completed on time, accurately, and beautifully.

Romance packages, proposals, and in-room moments feel polished and intentional.

Inventory is organized, stocked, and ready for upcoming installs.

The team can trust you to follow standards, communicate clearly, and support busy guest days without unnecessary chaos.

Minimum Requirements

• Experience in a customer-facing, service-based environment such as hospitality, retail, restaurant, event support, or similar

• Experience with inventory, restocking, supply organization, or similar hands-on operational work

• Basic working knowledge of Google Sheets or Microsoft Excel

• Ability to work onsite on a regular Thursday through Monday schedule, typically around 10:00 AM to 6:00 PM CT, with occasional later coverage tied to installs

• Ability to walk, bend, stoop, kneel, crouch, and lift up to 50 pounds

Nice to Have

• Experience with event setup, wedding setup, styled shoots, photoshoot production, or other visually driven setup work

• Experience with floral arranging, bouquets, decor styling, visual merchandising, or interior decorating/styling

• Background in photography, design coursework, theater, art, or other creative environments that build visual judgment

• Experience creating polished, guest-facing environments that feel memorable, elevated, and worth sharing

• Experience in boutique hospitality, premium retail, or other high-touch service environments where presentation matters

Who Thrives Here

People who thrive here are dependable, visually aware, hands-on, and proud of making things feel special. They follow standards closely, take feedback well, and care about the small details that turn a setup from “done” into memorable.

If you want a hands-on role where creativity, polish, and guest impact meet, this is your seat.

Equal Opportunity Employer

BOLT FARM is an equal opportunity employer. We hire and promote based on merit, qualifications, performance, and business needs, and do not discriminate based on any characteristic protected by law.