AFTERMARKET MANAGER

Job DetailsJob Location: Wichita, KS 67226Position Type: Full TimeTravel Percentage: NegligibleJob Shift: DayPosition Summary The Aftermarket Manager is responsible for the oversight of the Sales, Repairs, & Marketing team, and to partner with other teams to successfully complete company initiatives in a positive manner.   Company Standards Seek guidance and direction as necessary for performance duties Maintain communication with the manager about the status of work being performed Identify and report problems or potential problems to the manager as soon as they arise Report on time for each shift, after each break, and working the full shift Maintain the work area in a neat and orderly manner Respect the confidentiality of all personnel, customer, and Company information Responsibilities & Tasks Provide leadership and training to accomplish the goals and objectives of the department Provide customer oversite on AOG/emergency requirements Provide remote employees with any & all job-related information as required Assign duties and examine work for exactness, neatness, and conformance to policies and procedures Responsible for completing employee performance reviews in a timely manner Review and approve employee timecards and time off requests Ability to develop and implement strategies Answer and direct Aftermarket Sales & Repair Station phone calls Maintain FAA Repair Station files Compile repair inventory counts and prepare purchase orders for procurement of supplies Ensure raw material levels are there to support minimal on-hand quantities Research and resolve customer problems or feedback Generate quotes and process Aftermarket sales orders Compose and type miscellaneous correspondence and reports, faxing, filing, copying, etc. Other duties and tasks as assigned QualificationsQualifications High school diploma or general education degree (GED) required BA degree in business or related field preferred Previous office management experience required Previous customer service experience preferred Minimum of 3 years related work experience preferred Essential Job Expectations Ability to consistently communicate clearly with professionalism Ability to sit and/or stand for 8 hours per day Ability to use hands and wrists for typing Strong attention to detail Ability to perform various support duties, including communicating with customers, miscellaneous special projects, typing, invoicing, filing, copying, scanning, faxing, etc. Required computer skills include Microsoft Office products, Made2Manage, or other manufacturing software Ability to understand and follow verbal and written instructions, such as safety rules, work orders, shipping orders, process specifications, and FAA Regulations Typing skills of 45-50 wpm