Walser Auto Campus: Lexus Of Wichita Customer Specialist

Customer Specialist – Walser Automotive Group

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Compensation: $36,000

What You’ll Do:

• Maintain unit averages as required by the store

• Maintain minimum PVR and VSC standards as required by the store

• Greet all customers promptly and courteously

• Guide customers through the entire sales process

• Utilize the Walser CRM tool effectively to track all customer interactions

• Educate customers on the benefits Walser has to offer

• Conduct test drives and ensure customers understand vehicle features and operation

• Educate customers on available financial products and financing options

• Follow up with customers after purchase to ensure satisfaction

• Wear safety eyewear at all times when in dealership service departments

• Wear hard-toed shoes and slip-resistant footwear when in dealership service departments

• Perform all other duties, tasks, and/or projects as assigned

• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• Must be at least 18 years of age

• Bachelor’s degree strongly preferred but not required

• Successful completion of the sales training program

• Excellent listening, telephone, and computer skills

• Strong verbal and written communication skills

• Friendly, positive attitude and team-oriented mindset

• Professional demeanor and appearance, including adherence to uniform and nametag standards

• Strong customer service mentality

• Valid driver’s license with an acceptable driving record

What’s In It For You?

• Paid Time Off (PTO) – Take time to relax, spend time with family, or enjoy personal time away

• Paid Training (CS) – Fully paid, three-and-a-half-week hands-on training program to build skills and confidence for long-term success

• 4-Day Work Weeks (CS) – Enjoy improved work-life balance with a four-day workweek while maintaining full-time benefits

• Career Growth & Opportunity for Advancement – We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career

• Fertility & Adoption Assistance – Up to $10,000 in financial assistance for fertility treatments and adoption expenses

• Comprehensive Health Benefits – Medical, dental, and vision coverage, plus access to HSA and FSA plans and additional wellness benefits through Blue Cross Blue Shield

• Life Insurance & 401(k) with Employer Match – Company-paid life insurance and a 401(k) program with employer match

• Paid Clothing Program – Twice yearly selection of branded Walser apparel

• Employee Discounts – Exclusive employee discounts across products and services

• Employee Resource Groups – Including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser

• Community Involvement – Volunteer opportunities with the Walser Foundation supporting local causes

• Employee Assistance Program (EAP) – Support for personal and professional challenges

• Referral Program – Earn referral bonuses for referring talented candidates

Apply today and help drive operational excellence at Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.