Position Overview

The Shocker Store is seeking a highly organized and customer-focused Course Materials Manager to oversee the day-to-day operations of our textbook and educational supplies division. This role is responsible for ensuring course materials, school supplies, and graduation regalia are available, accessible, and well-managed to support student success.

This position plays a key role in driving operational efficiency, managing vendor relationships, and collaborating with faculty to deliver both traditional and digital course materials.

What You’ll Do

Operations & Inventory Management

Oversee all aspects of textbook department operations, including purchasing, inventory control, merchandising, sales, and returns
Manage course material adoptions and work closely with faculty to ensure timely access to required materials (print and digital)
Procure and maintain inventory for school supplies, residence hall essentials, and graduation regalia

Leadership & Staff Development

Train, supervise, and support team members in customer service and operational procedures
Foster a positive, fast-paced retail environment focused on service excellence

Financial Oversight

Monitor departmental spending and review monthly financial reports
Support annual budget planning and ensure sound fiscal management
Analyze performance to identify cost savings and revenue opportunities

Customer & Campus Collaboration

Build strong relationships with faculty, students, and vendors
Communicate effectively to support course material accessibility and customer satisfaction

What You Bring

Required Qualifications

Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
Minimum of 3 years of retail management and supervisory experience

Skills & Abilities

Strong organizational and time management skills with the ability to prioritize in a fast-paced environment
Solid understanding of retail operations, inventory management, and merchandising
Basic knowledge of budgeting, financial reporting, and fiscal management
Excellent communication skills (written and verbal)
Proficiency with Microsoft Office (Word, Excel, Outlook)
Strong problem-solving ability and attention to detail
Ability to work independently and meet deadlines

Work Environment & Physical Requirements

Retail office environment with moderate noise
Frequent standing, walking, bending, and lifting (up to 50 lbs; pushing/pulling up to 200 lbs)
Extended hours during peak periods (e.g., start of semesters) may be required
Regular use of computers and office systems

Why Join Us?

At the Shocker Store, you’ll play a vital role in supporting student success by ensuring access to essential course materials. Join a collaborative campus environment where your leadership and operational expertise make a direct impact.

rship and operational expertise make a direct impact.

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