Hotel Houseman

Competitive + Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

BENEFITS PACKAGE

• Competitive Salary

• Team Member Hotel Discount Program

• Uniforms Provided

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO beginning after ninety (90) days of employment

• Immediate eligibility for 401k and employer match

• Team Member Awards and Recognition programs throughout the year

• Food and Beverage Discounts

• Tuition Reimbursement

The Role

POSITION PROFILE

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL RESPONSIBILTIES

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed I.e. bed boards, roll-aways, additional linen, etc.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
• Report any missing articles, damages or mechanical problems to the Supervisor.
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
• Secure and maintains custody of equipment, keys and supplies at all times to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management.
• Maintains a friendly, cheerful and courteous demeanor always.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent experience.
• No formal experience required for the position.
• Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.
• Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

PHYSICAL DEMANDS

• Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs
• Be able to push and pull carts
• Good vision for detailed inspection
• Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.