Training and Development Administrative Assistant

Job DetailsJob Location: ICONA Management LLC - Wildwood Crest, NJ 08260Job Title  Training and Development Administrative Assistant  Classification  Exempt  Reports to  Director of Training and Development  Job Description  The Training and Development Administrative Assistant provides administrative support to the Training and Development department by coordinating training activities, maintaining training records, scheduling sessions, and preparing materials. This role also assists with the development and implementation of team member learning programs while ensuring accurate documentation and efficient day-to-day operations.  Essential Functions  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  Administer the Learning Management System (LMS), to include onboarding, course assignments, content updates, and completion reporting  Manage the ALOHA training text platform, including weekly video distribution, user maintenance, attendance tracking, and reporting.  Coordinate and schedule ALOHA Culture Meetings and Pop-Up ALOHA sessions across all properties  Partner with Human Resources to facilitate new hire orientation by preparing training materials, assisting team members with LMS completion, and provide follow up reports  Monitor training compliance and provide leadership with regular reports on course completion and assessment results  Assist in the development, editing, and maintenance of training programs and materials to support team member growth and performance  Coordinate meetings manage assigned projects, and administrative support for the Director of Training and Development team  Maintain records of Continuous Improvement action plans and support departmental project management initiatives  Research and evaluate technology solutions, including Microsoft 365 Copilot, to improve departmental efficiency and effectiveness, while being aware of current trends and best practices  Attend weekly ALOHA Culture Meetings   Perform other related duties as assigned  Competencies  Excellent verbal, written, and presentation skills  Excellent time management and organizational skills, with the flexibility to effectively manage changing priorities and competing deadlines  Advanced analytical and problem-solving abilities  Ability to work independently while maintaining professionalism, integrity, and confidentiality  Knowledge of office procedures, recordkeeping, and filing systems  Supervisory Responsibility  This position has no supervisory responsibilities.  Work Environment  This position operates in office settings, as well as a hotel and food & beverage setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.  Physical Demands  The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  While performing the duties of this job, the team member is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The team member is frequently required to stand, talk, and hear.  PHYSICAL ENVIROMENTAL DEMANDS:  Walk- Under 2/3rd of the time  Stand- Under 2/3rd of the time  Sit- Over 2/3rd of the time  Use hands to fingers, handle or feel- Over 2/3rd of the time  Reach with arms and hands- Over 2/3rd of the time  Climb or balance- Up to 2/3rd of the time  Stoop, kneel, crouch or crawl- Under /3rd of the time  Talk or hear- Over 2/3rd of the time  Taste or smell- Up to 2/3rd of the time  Lift minimum of 5lbs.-75 lbs.- Under 2/3rd of the time  Adherence to all policy and procedures delineated in the ICONA Resorts Handbook  Position Type/Expected Hours of Work  This is a full-time position. This role requires forty plus hours to include nights, weekends, and holidays.  Travel  There is less than 20% of travel.  QualificationsRequired Education and Experience  Associates degree or equivalent combination of education and experience  Two years’ Administrative Assistant experience   Proficiency in Microsoft Office 365, Microsoft Office Pilot, and advanced skills in Excel & Word  Prior working knowledge of Training and Development as well as Learning Management Systems  Ability to research, develop, implement, and support effective training programs  Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.