Resort Experience Host

Company Description

$17.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. In addition to providing easy access to Colonial Williamsburg, Westgate Historic Williamsburg Resort is located near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Are you passionate about creating memorable experiences for both adults and children? Join our team as an Resort Experience Host where you'll be responsible for curating engaging activities and ensuring guests have an unforgettable stay.

As a Resort Experience Host, you will: 

• Facilitate activities for adults and children, including setup and cleanup.
• Lead and participate in arts, crafts, pool games, and recreational activities.
• Ensure guest safety and enforce all activity and pool area rules.
• Track daily participation, equipment usage, and guest interactions.
• Follow opening and closing procedures for the Activity Center and pool.
• Handle cash and room charges accurately, including logging and end-of-shift submissions.
• Maintain and organize crafts, games, equipment, and activity spaces.
• Manage game and equipment sign‑out procedures.
• Monitor inventory, submit supply requests, and report low stock.
• Assist with special events such as holiday and pool parties.
• Maintain towel supply and ensure pool area cleanliness.
• Update the activities board with current materials and flyers.
• Suggest new activity ideas to enhance the guest experience.
• Engage guests to promote activities and create an energetic, fun environment.
• Demonstrate enthusiasm, reliability, and positive guest service.
• Assist with Kids Club programming and other departmental tasks.
• Collaborate effectively with team members and use good judgment.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.

Qualifications

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.