Tasting Room Associate

Tasting Room Associate

 The Williamsburg Winery

Position Summary:

The Williamsburg Winery is seeking enthusiastic and customer-focused Tasting Room Associates to deliver exceptional guest experiences. This role is ideal for individuals who enjoy engaging with guests, leading guided tastings and tours, and maintaining a polished, welcoming environment. Full-time availability is strongly preferred, though part-time candidates may be considered based on scheduling needs.

Key Responsibilities:

• Provide warm, welcoming, and knowledgeable service to all guests
• Lead guided wine tastings and tours of the winery
• Educate guests on wine profiles, pairings, and winery history
• Prepare and serve wine flights in accordance with service standards
• Assist guests with wine purchases, memberships, and general inquiries
• Maintain cleanliness and organization of tasting areas, bar, and retail spaces
• Restock wine, merchandise, and provisions as needed
• Operate POS system accurately for transactions
• Support opening and closing procedures
• Assist with special events, group tastings, and private experiences as needed
• Ensure responsible alcohol service and compliance with all applicable laws

Qualifications:

• Previous customer service, hospitality, or retail experience preferred
• Strong communication and interpersonal skills
• Interest in wine; prior wine knowledge is a plus (training provided)
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong organizational skills
• Ability to stand for extended periods and lift up to 40 lbs
• Must be at least 21 years of age
• Availability to work weekends, holidays, and flexible shifts

Why Join Us?

• Work in a beautiful, scenic winery environment
• Opportunities to learn about wine and hospitality
• Employee discounts on wine, dining, and retail
• Collaborative and team-oriented atmosphere
• Growth opportunities within the organization