Process Technician

Company Description

Are you the person everyone calls when the process isn’t quite right?

Our Process Technician plays a critical role in bringing blow molding equipment to life — from start-up and commissioning to troubleshooting and performance optimization. This is a high-impact position where technical expertise meets real-world results for both our customers and our team.

Job Description

The Process Technician is responsible for the technical setup, start-up, commissioning, troubleshooting, optimization, and customer support of blow molding equipment. This role combines advanced processing expertise with mechanical, electrical, hydraulic, and pneumatic troubleshooting skills to ensure machines operate safely, efficiently, and within manufacturer specifications. The Process Technician supports customers and internal teams while driving performance improvements through a data-driven, project-oriented approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

• Perform start-up, commissioning, and optimization of blow molding equipment at customer and company locations.
• Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and processing-related issues.
• Analyze schematics and machine data to diagnose malfunctions and improve performance.
• Adjust and optimize processing parameters to ensure product quality, efficiency, and repeatability.
• Install retrofit components, perform field modifications, rebuilds, and equipment upgrades.
• Provide technical support via phone and on-site visits, including advanced problem-solving assistance.
• Train customers and internal personnel on machine operation, safety, maintenance, and processing best practices.
• Assist Engineering, Production, and Applications teams with testing, process development, and project implementation.
• Support continuous improvement initiatives using data analysis and performance metrics.
• Complete detailed service and technical reports documenting work performed and recommendations.
• Travel domestically and internationally (up to 60–70%) to provide service, technical support, and training.
• Promote Bekum products and services while ensuring high levels of customer satisfaction.

Qualifications

EDUCATION AND/OR EXPERIENCE

• Minimum 5+ years of hands-on experience in plastic processing, preferably blow molding.
• Advanced proficiency in setup, operation, processing, and servicing of blow molding equipment.
• Strong understanding of polymers, material behavior, and processing parameters.
• Demonstrated ability to troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems.
• Strong equipment and tooling proficiency.
• Data-driven mindset with the ability to analyze trends and optimize performance.
• Experience managing technical projects or leading commissioning/start-up activities.
• Associate’s degree in a technical field required; Bachelor’s degree in Engineering or related field preferred.
• Equivalent combination of education and relevant experience will be considered.

Additional Information

Bekum America Corporation offers a total compensation package that emphasizes the health and wellbeing of our diverse workforce, and encourages work-life balance. Our comprehensive benefits suite aligns with our belief that people are at the center of our success and should be valued as such.

Bekum America offers full medical, dental, vision, life, short and long term disability, tuition assistance, paid holidays, competitive vacation package, 401 (K) with company match and profit sharing, increases tied to performance, and a path for continued training and development.

Bekum America Corporation reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.

Your contact person for this position:

Amber Stein, HR Manager, (517) 655-7126,