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Patient Services Representative - Front Desk Receptionist

Lumexa Imaging
Posted 7 days ago, valid for 20 days
Location

Williamsville, NY, US

Salary

$18 - $19 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Discover Windsong is seeking a full-time Patient Service Representative to join their diagnostic radiology center, offering a welcoming environment and a foundation for a healthcare career.
  • The position requires a high school diploma or equivalent and prefers candidates with retail, foodservice, or office experience, especially in healthcare.
  • Shifts are available Monday to Friday, with hours ranging from 6:00 AM to 4:30 PM, and the role involves greeting patients, managing schedules, and updating patient information.
  • The compensation includes a competitive hourly rate, with benefits such as medical, dental, and vision coverage starting the first of the month after employment, along with a 401K with profit sharing from day one.
  • Candidates should possess strong communication skills, be detail-oriented, and have a flexible mindset, as the position emphasizes a calm demeanor under pressure while helping patients.

Discover Windsong
 
A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
 
We offer a comprehensive benefits package to all our employees to include:
 

 

  • Competitive hourly rate
  • Medical/Dental/Vision benefits the 1st of the month following your start date
  • 401K with Profit Sharing beginning day 1 of employment
  • Vacation and PTO days on an accrual basis beginning on your start date
  • 6 paid holidays
  • 4 hours of paid community service or volunteer hours a year
  • Annual bonus opportunity for all
  • Annual reviews for merit increases
  • Work Life Balance-NO On-call or Over Nights
  • Beautiful spa-like work environment
  • Opportunity to learn and grow your career within Windsong
  • Stable organization with a great reputation in WNY 

 

Kickstart Your Healthcare Career!
Join our Windsong team as a Patient Service Representative. Be the welcoming face of our center while building a great foundation for your future career.
SHIFT DETAILS:  Must be available to work the following shifts Monday - Friday, 6:00 AM – 2:30 PM, 7:30 AM – 4:00 PM, 8:00 AM – 4:30 PM at our Williamsville, Amherst or Snyder offices.  Full Time position.
What You Will Do
  • Greet Patients: Welcome visitors with a warm, helpful attitude when they enter the suite for their imaging appointment.
  • Manage Schedules: Check in walk-ins, schedule appointments, and answer calls.
  • Handle Patient Info: Update the system with patient demographics, verify insurance and collect same-day payments.
  • Keep Data Accurate: Update medical records and fix order errors.
What We Need
  • Education: High school diploma or equivalent.
  • Experience: Strong people skills!  Retail, foodservice or office experience helpful (healthcare is a plus).
  • Skills: Strong communication, basic computer skills, and detail-oriented.
  • Mindset: Flexible, calm under pressure, and passionate about helping people.
Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.



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