Personal Lines Underwriter Assistant

Position Overview

Erie and Niagara is seeking a full-time Underwriter Assistant for our Personal Lines Department. This is a great opportunity to join an established WNY company with opportunities for advancement.

We offer a competitive benefits package including:

• Health, Dental and Vision insurance
• Life Insurance
• Short- and long-term disability insurance
• Supplemental benefit and insurance options
• 401k with up to 6% company match
• Pension
• Generous PTO
• Profit share and more!

Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities

• Builds rapport with Agency Personnel offering friendly, courteous, and professional customer service
• Assists in underwriting activities within the scope of authority
• Reviews, approves, processes or refers policy endorsements requests
• Reviews, approves, processes or refers policy cancellation or reinstatement requests
• Reviews all necessary information for policy renewals to determine acceptability for continued coverage
• Gathers information on new business/quotes to be utilized in the underwriting decision process and forward to Underwriters on a timely basis
• Prepares and processes policy quotations as directed by Underwriters or within the scope of assigned authority
• Researches information to be utilized in the underwriting decision process; Gathers information on risks
• Sends memos for information and pending timely response
• Performs other related duties as assigned by Underwriting Management

Qualifications

• Associate’s degree preferred
• Two years of demonstrated customer service experience is preferred
• Ability to use sound judgment and make decisions within established underwriting guidelines
• Proficient computer skills in a Windows based environment
• Demonstrated analytical, communication, and customer service skills
• Must work well both independently and in a team environment
• Demonstrated ability to communicate effectively both orally and in written form
• Ability to manage multiple tasks and responsibilities daily
• Willingness to pursue INS designation
• Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to assigned area