Job DetailsJob Location: BAK - Williston, ND 58801Position Overview: Provides leadership, technical and operational expertise and is the champion for safe, best in class service that creates customer satisfaction and company value. Responsibilities/Job Duties: Champions health, safety, environmental and service policies, standards and process improvement. Responsible for the value creation and profitability of assigned area Ensures that equipment is clean and maintained is excellent working condition. Empowered to frequently represent Estis to customers, providing technical/operation expertise in response to customer inquiries Efficiently deploys equipment, materials, and personnel to job sites with a focus of optimizing operations, costs and maximizing resources Responsible delivery of Preventive Maintenance and Call Out/Repair within a specified geographical area Provides leadership and communication of company practices Coordinates deployment of equipment, materials and personnel to the job site at optimum utilization and minimum cost across one or more service delivery processes within a specified geographical area Measures and communicates teams performance against all set Metrics, develops plans for improvement where warranted Compiles and conveys job-specific information to Field Service Technicians, other Managers and/or departments within the company Coordinates work with others to minimize equipment downtime and most effectively utilize resources Evaluates direct reports and makes recommendations for Technical and soft skills training Implements, manages and communicates performance measures for area for responsibility. Accountable for implementation and execution of budget, and Operational Standards and Processes Participates in management reviews of measures with team, develops and executes action plans for improvement Must be able to work with the team in developing improved work processes for the department Performs other duties as assigned  Qualifications
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