ABOUT OUR ROLE

The Maintenance Manager is responsible for managing the facilities personnel while performing general maintenance and repair activities associated with the operation of Trailborn Hotels.

ESSENTIAL FUNCTIONS

Fully understand and support Trailborn’s Mission Statement and Core Values.
Manage the facilities personnel in the day-to-day operations of the Facilities Department.
Ensure that work orders are being properly assigned and completed in a timely manner, including designating priority levels to less loss of revenue or guest impact; ensure all work order tracking is completed to standard and work orders are closed/completed.
Conduct continual follow-up on work orders and outside contractors to ensure completion according to hotel standards.
Coordinate with Risk Management on life safety issues and follow-up for completion.
Provide technical assistance to the personnel, or outside contractors, as necessary.
Schedule personnel ensuring that coverage is appropriate for hotel coverage 7-days a week as directed.
Assist in interviewing and selecting new facilities personnel from applications provided by Human Resources.
Provide coaching and guidance to staff to ensure comprehension and safety of assigned tasks, and training for success in their position and advancement opportunities.
Provide clear communication of status of work orders to department heads as requested by the department.
Ensure that assigned vehicles are inspected daily and are going in for preventive maintenance and scheduled service as needed.
Ensure that preventative maintenance is followed on all designated equipment and ensure equipment is properly maintained.
Manage to ensure that staff is following all prescribed Company and statutory/regulatory policies, procedures and receive training to include, but not limited to worker safety, risk management policies, environmental policies, HAZMAT, HAZCOM, SDS sheets tracking, confined space, lockout-tagout and vehicle operation.
Assist the GM to report on outside maintenance, material purchases and perform profit / loss statement variance reports on a monthly basis.
Ensure hotel exterior grounds are maintained, clean, and safe for guests and staff.
Respond and participate during hotel emergencies.
Ensure staff are working in a safe manner and mitigate workplace hazards.
Other duties as assigned.

QUALIFICATIONS

Minimum Qualifications:

Minimum five-year’s supervisory or foreman experience in general building maintenance, or in trades such as electrical, refrigeration, plumbing, etc.
Must possess, or able to obtain, a valid Driver’s license within 90 days of employment, and comply with Trailborn Surf & Sound company vehicle policy.

Preferred Qualifications:

Journeyman certification in one of the following trades: electrician, plumber, carpenter or refrigeration/HVAC.
Knowledge of the hospitality industry as it relates to Engineering functions.
Familiar with current National Uniform Building Codes.
Competent in all areas of the General Maintenance III and II level positions.
Knowledge of concrete, tile, or General Construction.

Basic Competencies:

Verbal comprehension (Understand oral and written communications, follow detailed directions).
Communication skills (provide clear instructions/directions).
Reasoning skills (problem solving and troubleshooting skills).
Intermediate Computer Skills. (Ability to efficiently communicate in Excel, Outlook, and other hotel computer systems.

PHYSICAL REQUIREMENTS

Ability to lift and transport materials and equipment weighing up to 50 pounds on a frequent basis and up to 75 pounds on an occasional basis is required.
Ability to climb and work from a ladder up to 40-feet from ground level.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to fingers, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

ABOUT OUR

BENEFITS

Company Benefits and Perks	Full Time	Part Time	Seasonal
Medical (with company contribution)	Eligible	-	-
Dental (with company contribution)	Eligible	-	-
Vision (with company contribution)	Eligible	-	-
Paid Time Off	Eligible	-	-
401(k) (with company match)	Eligible	Eligible	-
Sick Time	Eligible	Eligible	-
Employee Dining Discounts	Eligible	Eligible	Eligible
Employee Marketplace Discounts	Eligible	Eligible	Eligible

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

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