Business Operations Program Manager, Third Party Data Center Operations

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in accounting with a focus on managing both accounts payable and accounts receivable.
• Experience in vendor management.
• Experience with local tax and administration.

Preferred qualifications:

• Experience in vendor relationships and agreement negotiation.
• Experience with enterprise resource planning (ERP) software, SAP, proficiency in Sage, Oracle, or equivalent.
• Experience in providing support for budgeting, forecasting, and the managing of purchase orders.
• Experience in project management software.
• Knowledge of local authority requirements to ensure the successful delivery of services and products.

About the job:

Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile and collaborative. You will oversee all aspects of the Google Cloud sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge.

As a Third Party Data Center Site Business Program Manager, you will play a crucial role in overseeing the maintenance agreements of Data Center related systems. As a key stakeholder, you will lead cost control, contractor management, and procurement projects, collaborating with other stakeholders like the Environment, Health, and Safety (EHS) department.

In addition, you will actively support local Data Center Technicians by ensuring they are sufficiently informed regarding relevant processes. You will serve as a local escalation point for Finance-related matters. Your role extends to supporting site management and other Business Program Managements in maintaining key metrics, providing data, and conducting analyses to facilitate informed decision-making.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities:

• Execute assignments with varying supervision levels, showcasing self-initiative and adaptability. Collaborate with the technical team to create requests for information and proposals, statements of work, and service agreements.
• Evaluate proposals using a structured decision-making matrix, award agreements, and ensure seamless stakeholder communication. Collect and analyse cost data, support management in maintaining key performance metrics, and provide data-driven insights for strategic planning.
• Lead annual budget development aligning with strategic objectives. Provide estimates for operational and capital budgets, regularly review and communicate budget reports with variance analysis and clear insights.
• Review budget requests, propose solutions for financial efficiency, identify cost-saving opportunities, and contribute to overall financial optimization. Monitor and reconcile the approved annual budget. Identify accruals, ensuring compliance and accurate financial reporting/forecast.
• Onboard new suppliers with local language assistance, legal compliance guidance, and audit support.