Job Description:Â
Serve customers and perform installations. This position will install, upgrade and repair residential cable products and services.Â
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Job Responsibilities:Â
- Install, upgrade and repair cable products
- Service and trouble-shoot cable productsÂ
-Handle all customer complaints, questions and develop solutionsÂ
-Responsible for completing work orders and retrieving proper signatures for accurate billingÂ
-Ensure all installation work is done according to quality standardsÂ
-Report to dispatch according to company proceduresÂ
-Assist with work overflowÂ
-Follow all company policy and proceduresÂ
-Adhere to safety policyÂ
-Other duties as assignedÂ
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Â
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-Must be able to frequently lift 70 lbs. climb heights and work inside attics & crawl spacesÂ
-One year customer experienceÂ
- Must have a basic command of the English language to understand the safety requirements of the positionÂ
-Candidates must be able to pass pre-employment testing (MVR, drug, and background)Â
-Valid driver's licenseÂ
-The ideal candidate will live within a 30-mile radius of our officeÂ
-Highly motivated individuals are desiredÂ
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