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Online Sales Concierge

D.R. Horton
Posted 6 months ago, valid for 21 days
Location

Wilmington, NC 28403, US

Salary

Competitive

Contract type

Full Time

Disability Insurance

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Sonic Summary

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  • D.R. Horton, Inc., the largest homebuilder in the U.S., is seeking an Online Sales Concierge with 1 to 3 years of related experience.
  • The role involves managing incoming internet leads, ensuring positive customer experiences, and converting leads into office appointments.
  • Candidates should possess strong communication skills, organizational abilities, and proficiency in MS Office.
  • The position offers a competitive salary, along with an excellent benefits package including medical, dental, and vision coverage.
  • Join a Fortune 500 company and build your future with D.R. Horton, where teamwork and enthusiasm are valued.

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.  Please visit our website at www.drhorton.com for more information.


D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime

 



Education and/or Experience

  • High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
  • Superb interpersonal, written and verbal communication skills
  • Ability to work well within a team
  • Provide attention to detail and manage multiple responsibilities
  • Strong organizational and follow-through skills
  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
  • Proficiency with MS Office and email

 

Preferred Qualifications

  • Licensing requirements vary by state

 

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

 

Build YOUR future with D.R. Horton, America’s Builder.  #WeBuildPeopleToo




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