Purpose:

Process task, document and communicate relative appointment scheduling, authorization, prior approval, and benefit and collections information in Practice Management system.

Essential Duties/Responsibilities:

Obtain from entity appointment, authorization, prior approval, and benefit information for relative assigned tasks.

Obtain and provide to entity required paperwork i.e., demographic, insurance, medical records etc.

Document obtained information in the Practice Management system.

Communicate with suite of origin relative required information.

Communicate with patient relative required information i.e., appointment, authorization, benefits, and collections.

Work collaboratively with Central Business Office on relative claims follow-up.

Other Duties:

As assigned by manager

Qualifications:

Required:

High school diploma, GED, or high school equivalency
3 to 5 years' experience in a medical office environment
(Or) equivalent combination of education and experience

Referral Coordinator Competencies

General

Customer Experience
Professionalism/Integrity/Responsibility
Teamwork/Lean Process Focus
Dependability/Punctuality
Interpersonal Relationships/Communication
Judgment/Decision Making/Problem Solving
Quality/Quantity
Initiative /Game Changer
Safety/Housekeeping
Organizational Skills/Time Management

Department Specific

Greets, acknowledges, and provides closure for customer needs in a professional manner.
Follows Referral /Managed Care process to obtain, document and communicate appointment, authorization, prior approval, benefits, and collections and payment information.
Follows HIPAA guidelines for internal / external communications.

Learn more about this Employer on their Career Site

Referral Coordinator - Full-Time (3147)

Referral Coordinator - Full-Time (3147)

Referral Coordinator - 3147 S 17th - Full Time