RN/LPN Triage - Internal Medicine - Mayfaire - Full Time

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

The RN is responsible for delivering quality patient care through the nursing process of assessment, planning, implementation and evaluation.

Essential Duties/Responsibilities:

• Maintains patient confidentiality
• Performs telephone triage as needed
• Taking complete, accurate messages from patients and relaying them to appropriate physician
• Schedules, coordinates and reschedules all patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities)
• Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention
• Documents assessment and interventions thoroughly and concisely
• Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians
• Uses computer system efficiently and accurately.
• Oversees LPN's and MA's
• Performs specialty procedures as trained and as needed, as well as assisting M.D. with patients in office: 
  • IV therapy
  • Injections
  • Chemotherapy education
  • Bone marrow biopsies 
  • EKG
  • Port access 
• Performs other duties and projects as assigned.

Other Duties:

• As directed by department manager

QUALIFICATIONS

Required: 

• North Carolina or Compact RN license
• Associate or Bachelor’s Degree in Nursing
• BLS/CPR Certified

Preferred:

• One year clinical nursing experience 

ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Registered Nurse (RN) Clinical Competencies

General

1. Customer Service
2. Professionalism/Integrity/Responsibility
3. Teamwork/Process Focus
4. Dependability/Punctuality
5. Interpersonal Relationships/Communication
6. Judgment/Decision Making/Problem Solving
7. Quality/Quantity
8. Initiative
9. Safety/Housekeeping
10. Organizational Skills/Time Management
11. Med/IV
12. Computer Knowledge/Skills
13. Procedures
14. Triage – Phone and Face to Face
15. Specimen Collection
16. Assessment Skills
17. Documentation
18. Equipment Maintenance