Junior Floral Designer

SUMMARY

Mahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories – with outstanding customer service to match!

We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a great employee discount, as well!

OBJECTIVE

The Junior Designer will support the Floral Manager and Floral Designers across various operational practices. Support will be focused around display and maintenance of floral inventory, as well as the engagement with customers both in-person and over the phone, in order to properly and efficiently communicate orders. In addition, the Junior Designer will participate in the creation of custom retail orders as directed by the Floral Managers.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Assist customers with questions and the selection of the floral inventory
• Utilize knowledge of floral inventory and availability to assist customers in the design and arrangement of unique floral arrangements, offering recommendations and substitution based on customer selections
• Ensure that all standard floral arrangements are prepared, executed and priced in a timely and accurate manner in accordance with approved company standards
• Maintain health of floral inventory both on the floor and in the refrigerated storage through the watering, cutting and displaying of flowers
• Setup displays in accordance with company standards
• Assist the floral managers and designers in the completion of custom online and over the phone orders as directed
• Complete other general maintenance tasks on the general floor as required

COMPETENCIES

• Communication
• Customer Focus
• Attention to Detail
• Well Organized
• Initiative/Ability to Learn
• Ability to work Independently

PREFERRED EDUCATION AND EXPERIENCE

2+ years' experience working in a retail or boutique floral environment required. Experience in the horticultural, floral arrangement, gardening fields or completion of floriculture coursework is preferred. Demonstrated ability to offer excellent customer service skills, phone etiquette and a strong work ethic is required.

WORK ENVIRONMENT

This job operates in an active retail store environment. This job may be either indoors or outdoors or both.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job

While performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop, kneel, crouch and/or crawl. The employee must occasionally lift and/or move objects weighing between 30 and 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

These activities may be performed with or without reasonable accommodation.

POSITION TYPE / EXPECTED HOURS OF WORK

Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.

EEO STATEMENT

Mahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.