Program Manager, Workplace Violence Prevention & Investigation

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Job Description

The Workplace Violence Prevention and Investigation Program Manager ensures a safe and secure environment for staff, patients, and visitors across Valley Health facilities. This role leads workplace violence prevention initiatives, conducts investigations into security-related incidents, and collaborates with internal teams and external agencies to mitigate risks and maintain compliance with regulatory standards.

Responsibilities and Duties

Conduct thorough investigations into security-related incidents (e.g., workplace violence, theft, patient safety concerns).

Collect and analyze evidence, interview witnesses, and prepare detailed reports.

Collaborate with law enforcement agencies as needed.

Develop and manage the Workplace Violence Prevention Program in compliance with OSHA and accreditation standards.

Perform risk assessments and vulnerability analyses.

Coordinate and deliver staff training on de-escalation and threat recognition.

Monitor program effectiveness and recommend improvements.

Partner with HR, Legal, Risk Management, and clinical leadership to address safety concerns.

Serve as subject matter expert during regulatory inspections and accreditation reviews.

Build community partnerships to enhance public safety initiatives.

Patrol facilities and respond to emergencies (e.g., fire alarms, active shooter, infant abduction).

Assist with combative patients, trespassing, and property security.

Monitor safety systems (cameras, alarms) and conduct routine inspections.

Provide escorts, respond to calls for service, and maintain professional customer service.

Education

High School diploma or equivalent is required.

Bachelor’s degree in Criminal Justice, Public Safety, Healthcare Administration, or related field is preferred.

Experience

Minimum of (5) years of experience in public safety, law enforcement, or healthcare security is required.

Minimum of (2) years of investigative experience is required.

(2) years of experience in workplace violence prevention or program management is preferred.

Certification & Licensure

Certified Healthcare Protection Administrator (CHPA) or similar credential is preferred.

Qualifications

Strong investigative and analytical skills.

Knowledge of OSHA, Joint Commission, CMS standards related to workplace violence.

Excellent communication, conflict resolution, and training facilitation abilities.

Ability to manage sensitive situations with discretion and professionalism.

Leadership, strategic thinking, and crisis management skills.

Familiarity with risk assessment and mitigation strategies.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.