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Job DetailsJob Location: WINDSOR LOCKS, CT 06096Salary Range: $16.94 - $16.94 HourlyJob Title: Wheelchair Agent – Full-Time Location: Windsor Locks Airport (BDL) – Windsor Locks, CT Pay Rate: $16.94 per hour Schedule: Full-Time | Hours may vary. Typical operating hours for this position are between 12 noon - 8:00 P.M. & Closing Shift Position Objective: To fulfill the passenger service needs of airline passengers who require wheelchair assistance—either by necessity or for comfort. Primary Duties and Responsibilities: Transport passengers safely to and from required locations while remaining alert to potential hazards. Provide special assistance, general information, and directions to passengers to ensure a positive experience. Project a professional and friendly image when interacting with passengers, airline staff, and the public. Coordinate with dispatchers and gate agents to ensure timely wheelchair service. Comply with all TSA checkpoint screening protocols and airport safety procedures. Complete incident reports for accidents or unusual events occurring during transport. Maintain accurate logs documenting completed wheelchair assists (“pushes”). Perform other related duties as assigned. Physical Requirements: Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift. Must be able to lift, carry, and/or support 75 pounds or more. Knowledge, Skills, and Abilities: High School Diploma or GED may be required if over 18 (depending on location). Must have reliable transportation and a consistent phone number for contact. Ability to read, write, speak, and follow instructions in English. Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required). Required Training: Completion of all Huntleigh and airline-specific training requirements. Appearance Standards: Maintain a neat, professional, and well-groomed appearance at all times. Must meet uniform requirements. No facial piercings. No visible tattoos above the neck or below the wrists. Qualifications
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