Administrative Assistant - Program Support

Job DetailsJob Location: National Center on Institutions and Alternatives Inc - Baltimore, MD 21244Position Type: Full TimeEducation Level: High School/GEDSalary Range: $24.00 - $26.44 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalAdministrative Assistant – Program Support Adult Services & Finance | Non-Exempt Individual focus. Community perspective. At NCIA we believe everyone deserves the opportunity to live with dignity, independence, and purpose. Through our Community Living programs, vocational training, and educational services, we support individuals who have historically had limited access to opportunity. Our work is deeply human and relationship-driven. Behind every strong program is a team that ensures our operations, compliance, and financial stewardship remain organized and accountable.   NCIA is seeking a highly organized and community-minded Administrative Assistant to support both our Adult Services and Finance teams. This position partners closely with senior leadership to ensure documentation, training, compliance requirements, and financial processes stay on track. Your attention to detail will help protect the quality of care we provide. Your coordination will allow our leaders to focus on serving the individuals and families who rely on us. Key Responsibilities Manage calendars, meetings, and key deadlines for department leaders Track staff trainings, certifications, and compliance requirements Maintain Community Living rosters and essential program documentation Coordinate Certified Medication Technician (CMT) registrations Support financial document approvals and audit preparation Monitor recurring compliance and reporting timelines Provide backup administrative and front desk support as needed QualificationsQualified candidates will have an Associates Degree preferred, and a minimum of 2 years of administrative experience (healthcare, nonprofit, human services, or regulated environment preferred) Strong organizational skills and attention to detail Proficiency in Microsoft Office and shared document systems Ability to manage multiple deadlines with professionalism and accuracy Comfort navigating databases and adapting to new technology Clear written communication skills and collaborative mindset   Benefits That Support You At NCIA, we invest in the well-being and long-term success of our employees. Our benefits package is designed to provide meaningful support, not just coverage. Health & Financial Wellness Comprehensive medical, dental, and vision coverage Health Savings Account (HSA) with annual employer contributions of up to $1,000 Flexible Spending Accounts for health and dependent care expenses 24/7 confidential Employee Assistance Program Income Protection Employer-paid Life and AD&D insurance Employer-paid Short-Term and Long-Term Disability coverage Voluntary supplemental coverage options Retirement Planning 403(b) retirement plan with employer match after one year of service Time to Recharge Paid vacation Paid sick leave Paid holidays Paid personal leave days Education & Advancement Tuition reimbursement program Scholarship opportunities for dependents of full-time staff Additional Benefits Credit Union membership Access to financial wellness resources Why Join NCIA? You’ll be part of a supportive team that values quality, reliability, and pride in workmanship. Your role directly contributes to creating safe, clean, and functional environments for the people we serve. NCIA is proud to be an equal opportunity employer and makes employment decisions based on merit. NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.