Carts Server

The Grainhouse

Job Title: Bartender
Reports To: Assistant General Manager
Location: Pelican Lakes Golf Resort
Job Type: Part-Time (25-30 hours per week) 

Position Overview 

The Bartender is responsible for delivering exceptional beverage service to members, guests, and patrons at the golf course, Pool, and designated areas such as the on-course beverage carts, and special events (as needed). This role is essential in fostering a welcoming, professional, and enjoyable atmosphere, thereby contributing to an outstanding guest experience at the resort. A commitment to working 25-30 hours per week is required. 

Key Responsibilities 

• Prepare and serve alcoholic and non-alcoholic beverages in compliance with established recipes and resort standards.
• Greet members and guests courteously and professionally, ensuring a positive and inviting atmosphere.
• Efficiently manage the bar during peak service hours, ensuring prompt and quality service.
• Process cash and credit transactions accurately, adhering to proper cash handling procedures.
• Maintain a clean, organized, and sanitized bar area in line with health and safety regulations.
• Restock bar inventory, including beverages, garnishes, and supplies, as needed.
• Verify guest identification to ensure compliance with legal age requirements for alcohol service.
• Collaborate with kitchen and service staff to ensure smooth and seamless food and beverage service.
• Assist in the setup and breakdown of operations for tournaments, banquets, and special events.
• Monitor and manage customer behavior, ensuring a safe, enjoyable, and respectful environment for all guests.
• Adhere to all local, state, and federal laws and regulations regarding the service of alcohol.
• Professionally handle customer inquiries, concerns, and requests.
• Perform other duties as assigned by management.

Qualifications 

• Prior bartending experience preferred, particularly in hospitality, club, or golf course settings.
• Extensive knowledge of beer, wine, spirits, cocktails, and beverage preparation techniques.

• Excellent communication and interpersonal skills with a strong commitment to customer service.
• Ability to multi-task and perform effectively in a fast-paced, dynamic environment.
• Minimum age of 21 years (or state-mandated age for alcohol service).
• Strong math skills and ability to manage cash-handling processes with accuracy.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Must possess or be able to obtain necessary alcohol service certification (e.g., TIPS, ServSafe Alcohol).

Physical Requirements 

• Ability to stand and walk for extended periods of time.
• Ability to lift up to 50 pounds on occasion.
• Comfortable working in both indoor and outdoor environments, depending on event requirements and venue layout.

Perks and Benefits 

• Golf privileges and employee discounts.
• Flexible scheduling, offering an opportunity to work in a scenic, social environment with regular guests.
• Opportunities for tips and gratuities from members, guests, and special events.

This position is an excellent opportunity for individuals who thrive in a fast-paced, customer-focused environment and enjoy contributing to the success of a high-end resort experience. A commitment to working 25-30 hours per week is required to ensure consistency in service.