Certified Medical Assistant (CMA)

Job Purpose & Position Overview 

The Outpatient Clinical Certified Medical Assistant (CMA) is responsible for providing the highest quality of customer service for patients and others by performing all duties in a professional and engaging manner. Provides quality care to patients, under the direction of licensed practitioners, promotes efficient operation of the clinic, and provides assistance to physicians and support staff. 

 Specific Job Duties/Responsibilities 

• Demonstrate the WCHS core mission, vision and values; respectful of tribal beliefs, culture and traditions.
• Functions as part of an interdisciplinary team to provide direct patient care.
• Demonstrates knowledge and performs clinical tasks under the direction of a licensed practitioner.  
• Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments, equipment and stocking supplies. 
• Demonstrates proficiency in administration of immunization and other medications under the direction of a licensed practitioner. 
• Promptly notify Provider of patient condition when necessary.
• At the direction of the provider, provides patient and family education to ensure adequate knowledge, awareness, and recommend appropriate community resources as needed.
• Comply with all departmental and organizational policies and procedures in addition to regulatory requirements and participate in corporate/department safety and quality activities.
• Documents accurately and completely in the patient record.
• Demonstrates respect for patients’ rights, privacy, and serve as a patient advocate.  
• Other duties as assigned. 

Qualifications/Skills: 

• High School Diploma or equivalent required
• Graduate of an approved Medical Assistant Program required
• Active Medical Assistant certification required
• Current Medication Aid Registry listing 
• Current Certification in Basic Life Support (BLS) required. 
• Knowledge of medical terminology and procedures. 
• Ability to effectively manage time and prioritize tasks. 
• Communicate effectively with patients and health care team members within the organization and other outside agencies. 
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response. 
• Able to follow written and verbal instructions and take direction.
• Comply with all departmental and organizational policies and procedures in addition to regulatory requirements and participate in corporate/department safety and quality activities 

Physical Requirements:  

• Normal to light office work which includes the ability to lift up to 30 lbs. 
• Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.  

Cognitive requirements:  

• Ability to effectively read, write, and perform needed calculations.  
• Above average social skills and the ability to interact with all age groups. 
• Ability to reason and analyze when circumstance warrant.  

Language Requirements:  

• Possess the ability to read, write, and speak the English language fluently. 
• Utilize effective, appropriate, timely communication skills.  

Certificates, Licenses & registrations:  

• All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check. 

WCHS is an equal opportunity employer. Employment practices are free of discrimination. As provided by Federal Law, all qualified Native American applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits.

Please note the position description duties, responsibilities, and activities may change at any time with or without notice.