Rehabilitation Services Manager

Job Purpose & Position Overview

The Physical Therapist will serve as the Manager of the Rehabilitation Services Department and is responsible for the daily clinical operation of the department. This position coordinates and supervises all clinical and technical services provided in patient care areas and provides direct patient care consistent with the caseload and schedule demands.      

Specific Job Duties/Responsibilities: 

• Is responsible for the performance appraisal, training and development, and performance documentation of all clinical Rehabilitation Services staff.  
• Participates in long-range planning, budget preparations and the development of standards, policies and procedures.  
• Conducts meetings, relays policy and/or procedure changes, chairs and/or participates on committees within the department.  
• Interacts with all staff levels, patients, visitors, and outside businesses, organizations, and other departments/clinics.  
• Provides leadership in assessing, planning, directing and coordinating the departmental programs of WCHS.
• Develops and manages budget for cost containment.  
• Evaluates efficiency of operations, as well as the quality of service.
• Develops and updates policies and procedures for the effective and efficient management and operation of the department.
• Provides leadership in creating a team environment for effective and efficient operations.
• Develops short and long-range departmental plans and programs consistent, with organizational policies; and coordinates programs with other departments.
• Administers continuous quality improvement program to evaluate quality, appropriateness and effectiveness of services provided.  The Director has the responsibility to do critical analysis of systems and processes.
• Develops implements and revises employee performance standards, ensuring that they are consistent with the duties and responsibilities contained in position descriptions.  Initiate actions for promotions, reassignments, status change, performance awards and disciplinary actions. Counsels employees regarding training and individual development plans.
• Acquires and arranges for maintenance and proper functioning of equipment.
• Develops patient services process, therapy guidelines, emergency protocols, staffing patterns, and record keeping routines.
• Implements knowledge of best practices in patient care and customer service.
• Plans and coordinates preventive, health promotion, and educational programs for patients and their families.
• Plans and coordinates education programs which include students and therapist interns from affiliating universities, as well as in-service programs for therapists, other medical staff, other interdisciplinary health care personnel and community members.
• Ensures that the care meets the individualized goals of the treatment plans.
• Collaborates with interdisciplinary team to optimize health outcomes.
• Develops and implements staff development programs for the continued enrichment of the staff and the program.
• Ensures standards of care are implemented and compliant with all state and federal regulations, standards of practice, and WCHS policies and procedures.  Maintains confidential, appropriate patient records in accordance with accepted standards, i.e. HIPAA and CMS.
• Supports the overall vision of a positive patient experience by achieving a positive balance of healthcare, cost outcomes, and patient satisfaction.
• Provides guidance in patient assessment and treatment planning.  Provides patient care as needed to maintain personal professional clinical skills.
• Demonstrates knowledge and skills of age specific competencies.
• Participates in continuing education programs and seminars to maintain current competency in Physical Rehabilitation related concepts. 

Qualifications/Skills: 

• Five years of experience practicing as a Physical Therapist preferred; or a Doctorate and three years of experience. 
• One year of experience managing a Physical Therapy clinic and staff preferred
• Degree or certificate in Physical Therapy from an accredited school and current licensure in Nebraska
• Must possess a valid, current, full and unrestricted license to practice as a Physical Therapist in Nebraska.
• CPR Certified
• Prior experience working with Indian Health Services (IHS), a Tribe or Tribal Organization preferred
• Professional knowledge of the principles, practices, techniques, and concepts of Physical Therapy for the treatment or prevention of physical disability or disease.
• Knowledge of anatomy and physiology such as to be able to identify or change therapy based on a patient response to treatment.
• In-depth understanding and knowledge of physical therapy modalities, pathophysiology and musculoskeletal systems and their response to training and injury.
• Skills and knowledge in various modalities which are constantly changing. This requires continual training of all department staff. The goal is to keep abreast of technological advances and provide such services to patients where feasible.
• Strong communication skills and the ability to provide consultation services; the ability to communicate and teach this information to the staff and population served. Skill in tactful communications, judgment and persuasiveness.
• Skill and ability to assess/diagnose injuries and in choosing, initiating and modifying selected therapies; and ability to provide emergency treatment as appropriate.
• Skill in injury education and prevention including cultural considerations, daily habits, job activity, language differences, health status and availability of resources.
• Knowledge of hospital-wide policy and procedures, and medical functions to coordinate and participate in departmental activities.
• Ability to perform other duties as assigned.
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
• Prior experience working with Indian Health Services (IHS), a Tribe or Tribal Organization preferred 

Training Requirements: 

• N/A 

Physical Requirements:  

• Moderate to heavy lifting may be required for assisting and transitioning patients during   care. 
• Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment. 
• While performing daily duties, the employee is regularly required to talk and hear.  

Cognitive Requirements: 

• Reading, writing, calculating 
• Above average social interaction skills 
• Reasoning/Analysis 
• Works with minimal to no supervision  

Language Requirements:  

• Must possess the ability to read, write, and speak the English language fluently. 
• Must be able to continually and effectively employ professional verbal and written communications skills.  

Certificates, Licenses & Registrations: 

• All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check. 

Please note the position description duties, responsibilities, and activities may change at any time with or without notice.