Patient Billing Rep

Description

The Patient Account Representative serves as the hospital’s primary contact for all patient billing inquiries. Provides information regarding hospital billing practices, policies, and patient billing statements. Responsible for receiving cash payments, issuing receipts, and posting cash payment data.

Requirements

Education:  High School diploma or equivalent.  

Experience: Two (2) years’ experience in a healthcare environment, particularly in healthcare billing, collections, or payment processing preferred.

One (1) year experience in accounting or handling cash and/or cash reconciliation in a healthcare facility or hospital preferred.

Specific Skills: Good verbal and written, communicate effectively

Familiarity with medical billing/collections and healthcare insurance

Experience with analyzing explanation of benefits (EOBs) from various insurance companies

Basic knowledge of insurance processing technology

Strong attention to detail, interpersonal and customer service skills

Ability to work in a fast-paced environment

Ability to comply with procedural guidelines and maintain confidentiality

Excellent organizational and time management skills

Computer Skills: Microsoft Word, Excel and PowerPoint

Demonstrate proficiency with relevant hospital software applications, along with standard office equipment and PC software

Licenses:  CRCS certification within one year of hire date.