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Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
M-F, 8-5
Pay Range:
$28.55 - $42.85Help Patients Navigate Care and Improve Lives
Atrium Health Wake Forest Baptist is seeking a compassionate Patient Navigator - Human Services to support patients through complex healthcare journeys. This role serves as a bridge between patients, healthcare teams, and community resources, helping individuals overcome barriers to care, stay engaged in treatment, and access the support they need to achieve better health outcomes.
Candidates with experience in HIV care, Ryan White programs, infectious disease clinics, patient advocacy, or community-based health organizations are strongly preferred.
Key Responsibilities
Connect patients to healthcare, social service, and community resources.
Coordinate care alongside providers, case managers, and social workers.
Identify and address barriers to treatment, including transportation, medication access, stigma, and financial challenges.
Conduct patient outreach, appointment reminders, and rescheduling.
Analyze no-show trends and help re-engage patients in care.
Document patient interactions accurately and timely.
Coordinate peer advocacy and volunteer support programs.
Serve as a liaison between patients, families, healthcare teams, and community organizations.
Required Qualifications:
Associate's degree in Social Work, Sociology, Psychology, Child Development, Nursing, or related field.
Two years of experience in healthcare, human services, case management, patient advocacy, community outreach, or a related setting.
Preferred Qualifications:
Bachelor's degree in a related field.
Experience working with HIV/AIDS populations or within a Ryan White-funded organization or clinic.
Experience supporting underserved and culturally diverse populations.
Bilingual Spanish skills.
Why Join Atrium Health Wake Forest Baptist?
Make a meaningful impact on vulnerable and underserved populations.
Collaborate with an interdisciplinary healthcare team.
Support health equity and improve access to care.
Build a rewarding career in patient advocacy, care coordination, and community health.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate HealthÂ
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
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