Sales Administrator

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa. 

Sales Administrator

Kalahari Resorts & Conventions is seeking a Sales Administrator. In this role, your primary objective is to provide administrative support and systems management for the sales and catering offices.  In addition, you will provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with marketing and direct sales activities as needed. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities 

• Interact with clients to assist them with requests, greet in a courteous manner, offer proactive hospitality, determine needs, and handle issues or refer to the appropriate staff member to assist them.
• Run daily reports for morning department meetings.
• Review, reconcile and process invoices from vendors.
• Facilitate distribution of group bills via Kalahari standards.
• Responsible for receipt of all incoming calls, greeting, and assisting clients.

What We’re Looking For 

• One to three years of administrative/office experience in a corporate business setting or hotel environment helpful.
• Experience in banquets or catering operations is plus.
• Ability to be a team player, detail oriented, energetic, and work with minimal supervision within a fast-paced environment.
• Flexible and long hours are sometimes required, including weekends and holidays.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.